Zapiet ‑ Taxas por distância

Zapiet ‑ Taxas por distância

Preços
$14.99/mês. Avaliação gratuita.
Destaques
Dá para usar direto no admin da Shopify
Classificação
4,3 (77)
Desenvolvedor
Zapiet

Calcule as taxas de entrega e envio com base na distância que um cliente mora de suas lojas físicas

Procurando um aplicativo para ajudá-lo a calcular o preço exato para entrega e envio? Não procure mais, Zapiet - Tarifas por Distância é o aplicativo completo e personalizável para calcular o preço exato de entregas. Este aplicativo permitirá que você cobre facilmente os clientes pela entrega ou remessa com base na distância que eles estão de suas lojas físicas.

Procurando um aplicativo para ajudá-lo a calcular o preço exato para entrega e envio? Não procure mais, Zapiet - Tarifas por Distância é o aplicativo completo e personalizável para calcular o preço exato de entregas. Este aplicativo permitirá que você cobre facilmente os clientes pela entrega ou remessa com base na distância que eles estão de suas lojas físicas. mais
  • Distância calculada usando linha de visão ou distância de condução
  • Configure taxas básicas, taxa por quilômetro/milha e distância máxima
  • Gerencie facilmente zonas de entrega, taxas e limites de pedidos
Destaques
Dá para usar direto no admin da Shopify

Idiomas

inglês, português (Brasil), dinamarquês, holandês, francês, alemão, italiano, português (Portugal), chinês (simplificado), espanhol e sueco

Funciona com

Zapiet

Categorias

Preços

Zapiet

$14.99 /mês

  • 1-100 localizações de lojas
  • Regras de peso/preço
  • Regras únicas por local
  • Suporte via chat, e-mail e telefone

Avaliação gratuita de 14 dias

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (77)

Classificação geral
4,3
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
24 de setembro de 2024

Would better give them 0. This best describe experience, app is NOT working properly, you would need to check it daily. Is it not SET it and forget it solution.

Purebred Kitties
Estados Unidos
Mais de 3 anos usando o app
Zapiet deixou uma resposta 25 de setembro de 2024

Hi Mariia,

Thank you for taking the time to share your feedback. We take all feedback seriously, whether positive or negative.

We have over 1000 merchants using our Delivery Rates by Distance app each month without issue, and the only reason to ever open the app is to change rates.

Our goal with the Delivery Rates by Distance app is to provide an accurate, user-friendly tool to help our merchants manage delivery costs effectively. While we strive for a seamless experience, there may be occasional issues, and our support team is committed to addressing them promptly. In your case, we attempted to investigate the issue, but our access to your store was removed.

If you'd like further assistance, please feel free to reach out to us again at support@zapiet.com.

Kind regards,
Ismail

3 de outubro de 2024

Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!

Fresh by 4Roots
Estados Unidos
Mais de 1 ano usando o app
Zapiet deixou uma resposta 8 de outubro de 2024

Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨

-Jeanette

22 de agosto de 2024

Customer support is great

Liberty Safes Texas
Estados Unidos
10 meses usando o app
Zapiet deixou uma resposta 26 de agosto de 2024

Hi Jon,

It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app!

If you have any questions or need any assistance down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

26 de outubro de 2024

had it installed for 1 day i couldn't get it to work as im not very good at these things, so i reached out to live chat response time under 20mins yet waiting 1.5 hours for a reply if there customer support is not there then neither are we

DC Parts
Reino Unido
Aproximadamente 17 horas usando o app
Zapiet deixou uma resposta 28 de outubro de 2024

Hey Harry,

Thank you for taking the time to share your feedback on the app store, it's a critical place for holding apps accountable. Looking at your specific case here, it does look like the response time you experienced was longer than we would usually expect, most queries are dealt with in just a few minutes with it taking a little longer on some weekends. I have reached out to our team members who provided you with the support to understand what happened here, as this is something that should never happen, and can promise that there will be a full diagnosis internally to this end. I have additionally reached out to you personally to understand if there is anything we can do to ensure that you get the service from Rates by Distance that you were expecting.

Thanks,

Sam - Head of Support

27 de abril de 2024

Overall the idea of the app is good, but the customer service is bad. However, the app will occasionally charge customer with a wrong shipping rate, way lower than actual shipping rate making our business needing to bear the extra shipping cost. We had talked to the support on this issue multiple times but the issue still remains.

Twinka.co
Malásia
Quase 3 anos usando o app
Zapiet deixou uma resposta 30 de abril de 2024

Hi Twinka team,

We've investigated the response times and identified a bottleneck in our escalation process, particularly concerning senior support agent availability during weekends. We've since optimized our automation and systems to ensure quicker resolution and smoother handling of such cases, while still prioritizing consistency by assigning recurring issues to the same senior support agent whenever possible.

We're truly sorry for the delay and any trouble it caused you. It's really important for us to deal with these issues quickly. When you first reported the issue, we fixed it straight away. This time, when you reported it again, we got our developers involved and they implemented a permanent fix.

Thank you once again for your patience and for bringing this to our attention. We're committed to continuously improving our service to better serve you and all our valued customers. If you have any further questions or concerns, please don't hesitate to reach out.

- Klaudia

Atendimento

Zapiet pode responder a qualquer pergunta que você tenha sobre o app Zapiet ‑ Taxas por distância

Desenvolvedor

Zapiet

14 Horncastle Road, Louth, ENG, LN11 9LD, GB

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Lançado

14 de fevereiro de 2018

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