Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

レビュー (67)

総合評価
4.7
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の7%は1つ星です
編集日:2021年1月22日

Have been using this app for 12 months and it is great! Support is excellent too, I had an issue and they responded within 15 mins of sending through and fixed the issue.

Warehouse Furniture Clearance
オーストラリア
アプリの使用期間:10ヶ月
編集日:2020年5月13日

Works as it's supposed to ! easy to set up and to update if you need to.
Customer service is fast (more or less 24 hours).

Arvida Roasting Company
カナダ
アプリの使用期間:10ヶ月
編集日:2021年4月14日

This App is just what I needed. I can have free local delivery close to our shop and only the postal codes that I entered. Robert did a fantastic job setting this up for my store. This app will help my shop with local sales.

Jamjo Online
オーストラリア
アプリの使用期間:8ヶ月
Zapietが返信しました 2021年4月18日

Hi there!

Thanks so much for the shout out and it was my pleasure assisting you :D

We're right here if you need anything!

Regards,

Robert

2020年9月30日

I had the most helpful call with a lovely member of the team and he solves all of the little problems I couldn't work out! Thanks!

Lovely Buns
イギリス
アプリの使用期間:6ヶ月
2020年5月24日

I would highly recommend Zapiet. Thank you Andy. This app works very well & the support team really care for their customers.

Hotshoppa
オーストラリア
アプリの使用期間:6ヶ月
2023年8月22日

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Modloft
アメリカ合衆国
アプリの使用期間:6ヶ月
Zapietが返信しました 2023年8月24日

Hi David,

Thank you very much for your review :)

It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app.

If you have any other questions or need any further assistance, please do let us know.

Kind regards,
Jessica

2020年4月15日

Works seamlessly for what I'm after and the Zapiet Support has been brilliant, from guiding me which app to use and helping me tackle any issues I've had. Highly recommend the app and Zapiet.

Ruxley Direct
イギリス
アプリの使用期間:5ヶ月
2023年10月24日

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

FIORI Oakville
カナダ
アプリの使用期間:4ヶ月
Zapietが返信しました 2023年10月25日

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team.

If you ever need more assistance, just give us a shout. We're here for you! 😊🌟

- Jeanette & Klaudia

2020年6月20日

Great customer support!!! And the app is exactly what I needed for my business. Thank you very much!

CREMMA Pastelería
アルゼンチン
アプリの使用期間:3ヶ月
2022年3月25日

App has gone down in our peak season, stopping sales whilst £1000's are being spent on advertisement, no notification of an issue when there clearly is, telephone line has no answer, so the only option is email. Considering how important this function is, especially when the margin between a sale & losing a customer is so small, you would think that they would have an easier route to raise immediate issues, rather than having to wait for a few hours for a response. Very disappointing....

Mr Muck
イギリス
アプリの使用期間:3年以上
Zapietが返信しました 2022年3月29日

Hi Richard,

I truly appreciate it when our merchants take time to leave us feedback, its is what allows us to improve and correct issues so that they do not occur again.

It looks like at the time of your call one of our team members might have been having a small issue with the telephony system at the moment you called, I have reached out personally to correct their issue and ensure it does not happen again in the future. If you ever have an issue reaching us again, please simply call back immediately and you would be connected with a different agent in our team.

Again I would like to apologize for the downtime caused with shipping rates not generating in Delivery Rates by Zipcode , we have been working extensively in the background to ensure the stability and reliability improves to avoid small outages like this.

We publish real time updates on outages and planned maintenance at all times via https://status.zapiet.com/.

Kind regards,

Sam