Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 72% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
Data modifica: 23 ottobre 2020

Why Shopify is supporting this app? Why again and again I'm facing problems with your App? Sometimes I can place an order or sometimes I can not edit products. They just stop replying to my email and that is the reason I need to write here. do not use this app. This is complete crap. it is a waste of money and time. I have ordered a description from them but what they provide me is completely useless.

Rusty Pistol
Filippine
Circa 2 mesi di utilizzo dell’app
3 febbraio 2021

The functionality of the app works well, however I would not recommend this if you are wanting to test out the free trial as they do not honour this. I contacted them during the period of my free trial and requested to cancel my account as I just wanted to test the app before I consider a paid subscription. Never contacted me back and conveniently we have now been charged. Very unprofessional and after reading reviews from other sellers who have had the same issue I would steer away from using them.

HoopDirect
Regno Unito
22 giorni di utilizzo dell’app
Descrii.tech ha risposto 3 febbraio 2021

Hello HoopDirect Team,

I am Abhinav from Descrii and I am really sorry that you are having such a bad experience with our app's payments system. The trial period and payments are managed by Shopify so you can contact them at support@shopify.com for the trial and payment problems.

I should have replied to you promptly and communicated this to you clearly earlier so this was totally my mistake.

Just to compensate for the late reply and bad experience, I will issue a refund to you for our app and add 30 credits worth 30USD to your account. Just email me at hello@descrii.com if you are interested.

23 novembre 2020

I don't like the app because it does something very frustrating. If you try the 1 day free trail and it ends it chargers you without even asking $29 per month.I ask for support and they are not even answering.Can you please help me? This is just very frustrating.

Phonelyy
Belgio
5 giorni di utilizzo dell’app
21 gennaio 2021

what is this free try is a joke . I installed the app and was trying to use it after doing everything thing asked it just when to another step where it ask for money WOW

Oddz N Endz Thrift Gift and Consignment boutique LLC
Stati Uniti
39 minuti di utilizzo dell’app
Descrii.tech ha risposto 22 gennaio 2021

Hello, Team Oddz N Endz Thrift Gift and Consignment boutique,

I am so sorry to hear that you have had such a poor experience with us.

Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you.

As much as I hate to see you go, I completely understand how upset you must feel. I apologize again for any trouble we may have caused you.

I would like you to know that we add 30 credits to your account after the trial ends. And you were getting a payment screen because you exhausted all the free credits that we provide for the trial period.

If you want I can add some more free credits to your account if you want to try the app for more time.

Let me know what I can do to help you in this situation. I will do anything in my power to help you out.

I wish you success in your Shopify journey. 😊