DeskWired
- 定價
-
提供免費方案。 提供免費試用。
- 評分
- 4.0 (1)
- 開發者
- Genesis Digitals
主要圖片圖庫
Real-time customer chat with AI + human support built for stores.
DeskWired helps Shopify brands manage customer conversations from one clean support workspace. Bring storefront live chat, a shared inbox, Shopify customer/order context, AI-assisted replies, and team workflows together so your team can respond faster and support shoppers with confidence.
- Real-time customer chat directly from your support inbox
- AI + human agent handoff for faster, smarter support
- Shopify customer and order context inside support workflows.
- Saved replies, routing, and support workflow tools.
語言
英文
這項應用程式尚未翻譯成繁體中文
定價
選擇最適合您業務的方案。
Free
免費
功能
- 1 seat
- Shared inbox
- Live chat widget
- Shopify integration
- Customer/order sidebar
- 50 conversations/month
- Basic macros
- DeskWired branding
Starter
$19 /月
或每年 $193.80,可省 15% 的費用
功能
- Everything in Free
- 3 seats
- Unlimited conversations
- Custom widget branding
- AI drafts included
- AI summaries included
- Basic automations
- And many more
Growth
$49 /月
或每年 $499.80,可省 15% 的費用
功能
- Everything in Starter
- 10 seats
- Team support workflows
- SLA workflows
- Team assignment workflows
- AI handoff summaries
- AI tone rewrite
- And many more
Pro
$99 /月
或每年 $1,009.80,可省 15% 的費用
功能
- Everything in Growth
- 25 seats
- AI-assisted support tools
- Shopify-focused support workflows
- AI-assisted workflow drafts
- AI-assisted response suggestions
- Customer context tools
- And many more
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
Wow!
I don’t usually leave reviews, but I thought this one deserved it.
I’m still in the process of setting up my Shopify store, so I haven’t officially launched yet. I installed DeskWired because I wanted to see what options were available before opening, and I’ve been pleasantly surprised.
The interface is clean and easy to figure out, and it doesn’t feel overwhelming like some of the other helpdesk apps I tried. I especially like that everything seems focused around customer conversations rather than making me click through endless menus.
I obviously haven’t used it with real customers yet, so I can’t comment on long-term reliability, but from what I’ve seen so far, it’s left a really good first impression. If the experience stays like this after launch, I can definitely see myself sticking with it.
支援服務
App 支援由 Genesis Digitals 提供。
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