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Honestly the BEST experience I've ever had with a Shopify App. First of all, the app itself is designed amazing. Super user friendly and literally only takes a few moments to set up. It's exactly what we were looking for and integrated perfectly! Secondly, the team at Dexter is exceptional! Instant response times, amazing customer service and they went above and beyond with how they helped us. I am seeing great results from this app and will continue using it over the years. I definitely rate Dexter's A/B Testing a 10/10 and 5 stars! Fantastic find for us!
Thanks Melissa (& Mike) and everybody else! Hope you keep finding awesome results testing prices.
Cheers!
Amazing customer support. Ella went above and beyond to help me with setting up my first AB Test. I would highly recommend downloading and using this app.
Thanks so much! Our mission is to deliver outstanding customer experiences so this review really put a big smile on all our faces!
Very responsive Team! they are also able to do very complex Solutions for specific Stores. very good price testing App.
Thank you Jannik!
Hope to help you with your price tests in the future.
Cheers!
Great concept of an app, however it is extremely expensive to test anything at all. I was charged almost $1,000 and the experiments still were "insufficient". I contacted the support about this and they completely ignored me. Very disappointed.
Thanks for your note. So sorry our app pricing wasn't a good fit for you, we have refunded you and emailed you to see if we can help make things right! So sorry for not replying to your note earlier, we are working hard to improve our email response time by improving our tools and hiring some amazing agents. We really hope we can work with you to create some helpful and efficient price tests!
I don't know how much money I had lost just by not testing enough price points. Increased the price of my bestseller by $5 and tested with 30% of traffic and boom there was no change in the conversion rate. Holy Shit! now I have an additional $5 in profit for every sale. This stuff is a game-changer. Thank you team for coming up with an amazing app.
Thanks so much for your kind words! I hope we continue to help you find more revenue for your store.
Great app and great customer support. Price split testing is what many store owners overlook, and this app makes it really easy to find the best price without interrupting ads.
Thanks! It was really exciting watching your tests launch those awesome results. I think there is more to be done, but we'll get in touch with you about that shortly.
LOVE the idea of this app. We really want to test it, but we can't as it states it's 'low inventory' - as we're a start-up we don't hold that much stock, especially as our products are expensive to manufacture. Is there a possibility of removing the requirement with a checkbox or something? I know it may affect the test (but we hold lower amounts of stock in certain shoe sizes etc.) so they sell out a lot quicker.
Really want to try it out!
Thank you Holly and Jordan!
We are stoked to see you on the app.
We are working to resolve these inventory restrictions, and will try to roll out a fix for your issues shortly. We will mail you as well with an update as soon as it's good.
PS: Love the story of your journey and the shoes!
I recently started price testing with the help of Dexter, find it amazing and insights from the app help us with our decision making. Good customer service as well.
Thanks for this great review! We're so happy to hear Dexter's helped improve your business.
Their support team is absolutely amazing. It is totally worth trying it. I highly recommend this app!
Thank you so much! And hope those tests of yours manage to surprise you (in a nice way!). :)
Great little app for quickly and efficiently testing your product pricing. Increasing prices strategically is a great way to improve profitability
Thanks folks! Looking forward to working with you again...