Recensioni (2)

Valutazione complessiva
3,5
Numero di recensioni per livello
  • Il 50% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 50% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
23 aprile 2024

Crucial functionality is missing in this DHL e-commerce Sweden app. As a merchant, you are unable to set your own shipping prices, a surprising revelation I confirmed with the app developers via email. Instead, you can only "adjust" shipping prices as a multiplication of the shipping cost outlined in your agreement/contract with DHL.

Consequently, presenting a neatly formatted price (e.g., 49 SEK) becomes impossible. Strangely, the app doesn't display your company's agreed shipping costs either, complicating the process of creating efficient and precise shipping fees for customers based on predefined rules. Moreover, if you're utilizing a third-party logistics (3PL) service and relying on their carrier accounts, accessing their agreement/contract with DHL isn't feasible.

This is regrettable, considering the app's overall solid construction. However, in its current version (April '24), it lacks some of its most fundamental value propositions: allowing merchants to set custom shipping prices and establish dynamic rules.

Let's hope for a resolution soon."

Pick a Poppy
Svezia
1 giorno di utilizzo dell’app
22 gennaio 2024

Great app that is reliable and free to get DHL service point in checkout.
Too bad you can't set levels for free shipping

ALGRENT
Svezia
11 giorni di utilizzo dell’app