DHL Express Commerce

DHL Express Commerce

レビュー (2)

総合評価
3
評価レベルごとの件数
  • 評価の50%は5つ星です
    1
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の50%は1つ星です
    1
2023年7月21日

For those who wish to use DHL and their app, beware:

DHL has always been, and always will be a rubbish company with incompetent management. Using underhand and backdoor tactics is and always will be part of their SOP

3 times we tried them, 3 times they scammed us. Totally rigid, and refused to help in any way.

First time, remote area surcharge applied, and I wasn't informed in advance.
2nd time, we got charged for 1kg weight for an item less than 100g, refused to waive after we explain.

Now, overseas customer refuse to receive our parcel, and you tell me you cannot dispose at site and we need to bear the return cost. At least FedEx will let us dispute the charge.

Conclusion:
Hopeless, incompetent, stubborn, and useless.

Take It Global Sdn Bhd (873326-P)
マレーシア
アプリの使用期間：10ヶ月
1
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