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The old DHL app stopped working and this one is not working with DHL Express from Canada.
There are several options missing: we need to be able to define the dimensions of the items and get live rates during checkout.
Can you get the old app back?
Hello Nieka Systems,
unfortunately this App does not support our DHL Express products. The old Express App was removed from the Store. There is a new one available for you but not yet published in the App store.
Please reach our to xmlrequests@dhl.com to request access to the new solution.
We are very sorry for any inconvenience on your side.
I tried to connect my dhl account but it is just not working....even though it says official dhl app, i was hoping the user experience was better.
Hello My Organics Beauty,
we are very sorry for any inconvenience on your side. We will try to help as fast as possible.
Could you please send us your DHL account number to our support desk pleas: dhlshipping@dhlshipping.app
We will check immediately and let you know how to proceed.
Please note that this App is at the moment only available for customers in Germany. Further services will follow soon.