DDA Fileflare Digital Download , 74件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2020年11月15日

You can't pick between different downloads based on the variant, and most annoyingly? You get instant charged for the app as it has NO free trial. I had to bump up the plan to actually be able to try out the features. I realized I didn't want it within an hour and uninstalled it. Today I get a surprise charge for $10. I hate apps that do this. We NEED to be able to trial a program to see if it works with our stack before we start paying money. Unacceptable.

Swordsfall
アメリカ合衆国
アプリの使用期間:5分
Massive Monkey Ltd.が返信しました 2020年11月15日

Hi there,

Apologies about your experience with our app! We are currently developing variants compatibility so this will be available in the coming weeks. We have a free plan available where you can use most of our features, the paid plans are additional extras and storage space. We follow Shopify's rules with their payment system, please contact us at support@massivemonkey.io so we can help you with a refund. Would you like to use our Platinum plan for free for a month? We are happy to help! We always love tailoring a plan to suit store owners best.

Update:
We have progressed the app to a level of perfection, I am confident in saying :) if you are ever interested in using our app again, I would be more than willing to guide and help you through all the changes and upgrades that solve your previous issues. Always here to help! We now include a free trial and Shopify have also now changed the system on how they take payments so you will never run into issues like this again.