Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 mars 2022

I had some questions about which product would suit as we are just starting up. I used the chat function and found them (Will) really helpful and we are now set up for digital downloads in our (what started off to be) product based Shopify store. Really happy with the service and highly recommend them.

LittleWoodens
Australien
Ungefär 2 månader användning av appen
Massive Monkey Ltd. svarade 3 mars 2022

Thanks so much! Really glad to hear we helped you. I'm always available if you have any questions!

3 november 2022

BEST RECOMMENDATIONS! I sell books and e-books and lots of them and I needed a system, where one purchase or file could not be shared multiple times. Downloadable Digital Assets does just that, so I know that my books are protected. I must say that I have had the best experience and customer service ever on any app I've ever used. Will has helped me and even added features to the app based on suggestions - which means that the product works exactly like I hoped for. They reply fast and follow up - it's truly a passionate founder who wants to make the best experience for his customers.
I'm happy to be a customer and I am excited to follow the development of this company as I know they will listen to what the customers are looking for.
Thank you so much Kind regards Hannah

Hannahgrant.com
Danmark
Ungefär en månad användning av appen
Massive Monkey Ltd. svarade 3 november 2022

Thank you so much for the kind words! I love hearing that you've had a great experience with our app and support :) great to have you on board! Let me know if you ever need any help and I'm here!

Redigerat 6 februari 2023

I Bought Professional Subscription (75 GB), the setup was smooth and super easy, the tutorial and guide at every level is just amazing. I haven't published the store yet, I will keep this review updated for more feedback.
Update: I am done with all the process and I can't thank enough to this awesome app, here are key features that i loved;

1- Super fast drag and drop
2- Customize files (So I am able to attach a customized asset to a specific order and customer can have it store in their customer accout)
3- All in one access - So I can view orders, products, assets all in this app and can edit orders, update and view the assetts attached to a product or a product with attached asset - very helpful
4-Email deliverability is super quick unlike many apps - I assume the developers who have invest in robust technologies - Also, Customizing email is very simple and gives me a lot of control in terms of adding different fields
5- Control on Assets is unparralleled...

Looking for more amazing features and apps from you guys! Keep up the good work!

A Bit Orange
USA
Ungefär en månad användning av appen
Massive Monkey Ltd. svarade 27 december 2022

Thanks so much for the review! If you need any more help or have any questions regarding the features, then please drop us a message :) always happy to help.

11 april 2023

This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.

Vibe of Africa
Tyskland
Ungefär en månad användning av appen
Massive Monkey Ltd. svarade 12 april 2023

Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.

11 februari 2023

I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF.

Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'.

Thank you for all your efforts!

Australia Coins
Australien
Ungefär en månad användning av appen
Massive Monkey Ltd. svarade 13 februari 2023

Thanks so much for your kind review! It's all about those little bits that make a difference. We have built tonnes of digital Shopify stores, so we know exactly how to make the right digital downloads app. We have the fastest delivery systems and the most enhanced file protection that you have experienced! Give us a shout anytime if you need any more help :)

17 mars 2022

This app worked out well for what I was looking for. Customer services is excellent and very friendly. Contacted them via Chat and Will was very helpful answering to all my questions and concerns quickly. I do highly recommend this app. Fast installation and easy to use. Was able to customise to my needs. Check out their videos first, to see if this app fits for what you need before installing. Thank you so much guys for creating this app!!!

iEASYdownload
Frankrike
Ungefär en månad användning av appen
Massive Monkey Ltd. svarade 17 mars 2022

Thank you so much for the review! We really appreciate your kind words and it's great to hear that our app is what you were looking for. If you ever need any help, we're always available :) I hope you enjoy using the app!

9 juli 2021

The app is great. The support is incredible. They solved an important problem in my store in no time. I recommend this app to everyone.

SOCIAL DOGGIES
Frankrike
Ungefär en månad användning av appen
8 oktober 2020

Massive Monkey's Digital Download Assets app is the only one I am aware of that offers the ability to include a download link on the checkout page and prevents download for orders that don't pass credit approval. Bottom line is that this app works. It's easy to set up, easy to create products, and easy to manage. It's also fairly priced. I've used SendOwl and Fetch and have never been impressed enough with either to pay their inflated monthly rates for such a basic eCommerce store feature. More importantly, their team is 100% responsive and have even implemented a few suggestions I had for them to improve the app. They listen and that's gold. Highly recommended.

OddGoods
USA
25 dagar användning av appen
13 oktober 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

M and P Digital
USA
19 dagar användning av appen
Massive Monkey Ltd. svarade 13 oktober 2022

Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!

25 juli 2022

Great app, easy to use. The team at DDA helped me put together a custom plan for my specific store needs. There were one or two things to sort out, but their customer service and support was quick, responsive, and on top of things. I'm now officially a Massive Monkey fan.

LambdaFive
USA
17 dagar användning av appen
Massive Monkey Ltd. svarade 25 juli 2022

Thank you so much for your review! So happy that we were able to help you out and get you going quickly. If you ever need any help, we're always here to guide you :)