BIG Digital Downloads Products

I haven't had much cause to bother support but whenever I have done so I have had excellent service from very friendly staff.

Keep up the good work

Ps. shout out to Theodore who made me laugh whilst on a call and finished the service requested in record time. Many thanks Theo

Great App and great value, I've been using it for over a year. Needed to add the download button on my thank you page, and the support team walked me through it. Highly recommended.

This app has all of the features you need to successfully sell and deliver digital products. On top of that, their customer service is top notch. They get back to you within a few minutes with detailed solutions. A+ and 5 Stars.

Mateo was awesome and helped me get things completed for my website. He was very pleasant and professional. I love this app and will definitely be telling everyone about it.

The app is reliable and user friendly. I had a couple of questions, which got answered really fast. I appreciated getting helped by a person instead of a chatbot. Also, we ended up making the experience even better for my customers, which I didn't know was possible. 10/10 recommend.

It was so nice to be able to use the chat feature and connect with someone who could immediately answer my questions. Sofia helped me and she was amazing! She went above and beyond to help make sure my questions were throughly answered.

Such an amazing app, it offers all important features. Easy to use communication templates to send to customers. And great customer service. Highly recommend!

Not only is the app ridiculously easy to use, but the customer support is unbelievable. I was struggling trying to fix a problem all day and I decided to try their customer support feature and within minutes I fixed my problem. Thank you for serving me, you guys just earned a lifelong customer.

So far I'm having a great experience with the one-on-one service which I didn't expect at first. The pace of the query service is exceptionally good. Using it for a day all I can say as of now is still have a lot more to learn about but it is a great start thank you THEO!

This is my first time building a shopify store. BIG Digital Downloads was so intuitive that I was set up quick and can easily add products to my store. Really super easy for beginners