Digital Downloads , Počet recenzí: 436

Celkové hodnocení
2,8
Počty podle úrovně hodnocení
  • 33 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 16 % hodnocení s 3 hvězdami
  • 15 % hodnocení s 2 hvězdami
  • 24 % hodnocení s 1 hvězdami
12. říjen 2023

While I appreciate 5gb of space, the downloads are extremely slow.

Ovani Sound
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 17. říjen 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

14. srpen 2023

GREAT APP , BUT ONE THINK CAN INCREASE NUM OF FILES TO OR THAN 50,THAT WILL BE VERY GRAET, ANDT USEFULLEY,

MIGAX
Irák
Doba používání aplikace: 6 měsíci
Vývojář Shopify odpověděl 18. srpen 2023

Hi, MIGAX.

Thanks for leaving your feedback.

If you're referring to setting a download limit, you can refer to our help center resource here: https://shopify.link/andb. If you're referring to the maximum file size you can upload, it is currently 5 GB. For more information, check out our Digital Downloads FAQ page: https://shopify.link/gp5d. -Victoria, Shopify Support.

26. říjen 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Švýcarsko
Doba používání aplikace: Asi 5 hodinami
Datum úprav: 21. leden 2021

Hi, Also NOT WORKING since 48hours, I´m also loosing sales. KEEP. GETTING SERVER ERROR MESSAGE. Please help ASAP

THE PRINTABLE CØNCEPT™
Kanada
Doba používání aplikace: Více než 6 roky
Vývojář Shopify odpověděl 25. leden 2021

Hello! I'd be happy to take a closer look into this with you. I'll be sending you an email shortly to gather more information and we can troubleshoot together. Talk to you soon! - Oliver, Shopify Support

2. leden 2018

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk manual setting I would give this 5 stars. Right now, it is the most time consuming part of my website.

Pepperberry Knits
Spojené státy
Doba používání aplikace: Asi 6 roky
29. červen 2016

Not a bad app, delivers digital files instantly - which is great.

What is bad - email notifications.

Customers already receive one email before the "Digital download is ready" email with a download link. Seems really redundant and our customers are irked by it. Major opportunity to implement a feature to turn off follow up emails.

Visuals By Impulse
Spojené státy
Doba používání aplikace: Asi 5 roky
Datum úprav: 21. červen 2018

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
Austrálie
Doba používání aplikace: Asi 4 roky
14. duben 2017

There should really be a way to access digital downloads via the API. The fact that there isn't a way is making my life very difficult. This should really be implemented!

Snoopy Online
Chorvatsko
Doba používání aplikace: Téměř 4 roky
23. leden 2023

I don't understand what the new app accomplishes. I can no longer get unique download links for customers who need to re-download the program. What does this revision do?

Peak Performance Sports, LLC
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Shopify odpověděl 28. únor 2023

Thank you for taking the time to write to us. App updates are meant to address bug fixes and performance increases. If your app is no longer working as expected, we definitely want to troubleshoot this further with you. Please connect with us using this direct link: https://bit.ly/2AWw5VA. -Olivia

19. leden 2023

Honestly, this app worked beautifully from 2017 - 2022.
Then they updated it, now it takes forever to upload anything, Then near the end says upload failed, constantly crashes, doesn't deliver my files to the customers, and has me pulling my hair out in frustration. I am only now reviewing it because it worked fine before! Come on guys, please fix this! And don't say, oh its fine from our end. It's not acceptable. I am only giving it 2 stars because it worked well for a few years. Now it drives me insane! Is it because it's free? I am happy to pay for an app that actually works! Please fix this!

ATP Textures
Austrálie
Doba používání aplikace: Více než 3 roky
Vývojář Shopify odpověděl 28. únor 2023

Hey there, ATP Textures. Thank you for taking the time to leave us a review. I'm sorry to hear about the difficulties you've experienced with the app recently. We'd love to see how we can help you get the app functioning as it once was for you. Please, reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can get you authenticated and dive in to collect your feedback and action some suggestions. -Imogen, Shopify Support