Reseñas (492)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 31% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 15% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 27% de las calificaciones son de 1 estrellas
14 de septiembre de 2017

Love it. Selling on amazon is a real headache to get ebooks to people. I have not had one complaint yet from a customer. Highly recommended if you provide an ebook with your physical product.

Bondi Balance
Australia
Alrededor de 1 año usando la aplicación
9 de marzo de 2017

It is Just Perfect ! Free and easy to use

Betheldesigns
Italia
Alrededor de 1 año usando la aplicación
1 de junio de 2021

I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.

Stones + Paper
Estados Unidos
Más de 1 año usando la aplicación
Shopify respondió 9 de junio de 2021

Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to bundle multiple files together (https://bit.ly/3pDsqkJ). This way, you're able to include all 5 of your greetings cards in one listing. Cheers! -Elias, Shopify Support

Fecha de modificación: 12 de junio de 2021

I can attach things just fine, but the customers never get update emails if a product they bought gets updated with a new file. Support is looking into it. Update: It's been 1 month and no word from Shopify Support. The last correspondance made it very clear that this app is not part of what you are paying for when using Shopify and they said that this app isn't made for sending out update emails. They know what the issues is but basically said not to expect a fix. They also said that they do not take any responibility if this apps hurts your business.

Øivind Rosvold - Boutique Audio & Design
Noruega
Más de 1 año usando la aplicación
Shopify respondió 24 de mayo de 2021

Thank you for reaching out and posting your feedback here, and I'm sorry to hear that you've experienced this issue. My understanding is that customers should be receiving this email when a new file is updated, so this does sound like a bug or technical issue; I'm glad that you have reached out to our support team and I hope that they are able to resolve this for you. -Victor, Shopify Support

Fecha de modificación: 15 de diciembre de 2021

Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.

Deja Drewit
Estados Unidos
Más de 1 año usando la aplicación
2 de diciembre de 2018

I really love this APP.
Team please add the ability to add 3-5 files to each product so that the buyer can choose what they want to download.

LowlyPoly
Ucrania
Alrededor de 1 año usando la aplicación
2 de abril de 2013

Works pretty well!

Except for the fact that the download email ends up in the spam of some customers...

Urbania
Canadá
Alrededor de 4 años usando la aplicación
5 de abril de 2017

App currently does not allow you to add downloads to a product, at least for me. Has worked well in the past but now is not functioning.

The Carolina Atc
Estados Unidos
Más de 1 año usando la aplicación
20 de noviembre de 2015

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

Mannequin Madness
Estados Unidos
12 meses usando la aplicación
25 de junio de 2021

the app is great despite one issue, when the customer receive the email that contains the download link, it takes him to the download page and there is a "Download Now" button there but it comes with white color so the customers cannot see it and i should send it to them later, and i solved it by changing the background color to gray, but still sometimes the clients cannot see it because the white color is very light to be seen, so can you help me and clarify how to change this color because i tried a lot without any success.

MHMStudios
Emiratos Árabes Unidos
12 meses usando la aplicación
Shopify respondió 1 de julio de 2021

Thank you for reaching and for writing your review, and I'm glad to hear that you've enjoyed using the app. We appreciate you sharing your feedback with us here.

In terms of the issue you have experienced, it is not possible to edit the download page within the Shopify theme editor and all customization options that exist are the ones shown within the app itself. I can see why being able to change the colours of the text on the download page would be helpful and will be sure to pass on your feedback to our development team for their consideration. -Victor, Shopify Support