Digital Downloads , 436 reseñas

Calificación general
2,8
Recuentos por nivel de calificación
  • El 33% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 16% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 24% de las calificaciones son de 1 estrellas
16 de enero de 2023

I don't know if it's just me, but I've been using this app recently, but I kept getting a 504 Gateway timeout message. Then it told me the app was outdated. But after a while, the app worked absolutely fine. Is the app working OK?

Laura's Crafted Collectibles
Reino Unido
Alrededor de 1 año usando la aplicación
Shopify respondió 27 de febrero de 2023

Thank you for taking the time to share your feedback with us. Based on the error you described, it is possible there were intermittent issues on Shopify impacting the app for a brief time. For the future, stay updated with us on reports of outages through our status page here: www.shopifystatus.com. -Olivia, Shopify Support

15 de enero de 2020

This app isn't working... Emails showing "not sent". I made a promo for customers to get a free eBook with purchase of a particular product, and none of them are receiving the emails...

Love For Leggings
Estados Unidos
7 meses usando la aplicación
10 de enero de 2017

Yes! Love it!
Super Simple to use!
Works Immediately!
Looking forward to loading up more products with this app.

Mike Kollin
Dating & Relationship Expert

http://MikeKollin.com

Mgk International
Estados Unidos
3 meses usando la aplicación
5 de octubre de 2022

There doesn't appear to be any way of automatically fulfilling digital pre-orders. I will soon have several hundred paid pre-orders, but the digital file will not be ready for another 2 weeks, and I don't want to have to go in and manually fulfill every single one by hand. I would happily pay for an app that added this functionality and worked 100% reliably! Also note that in the last year about 5% of my digital product customers were never sent a link to their paid order. NOT ACCEPTABLE.

Tracks of the NYC Subway
Estados Unidos
Alrededor de 1 año usando la aplicación
Shopify respondió 1 de noviembre de 2022

Thank you for taking the time to write your review and for letting us know how you feel that the Digital Downloads app could be improved. I can certainly see why being able to automate this process would be helpful with pre-orders, and I'll be sure to pass your feedback onto our app development team. -Victor, Shopify Support

12 de octubre de 2013

Ok yes it's free, but it's annoying that when uploading and saving the file I get that kitten and 404 page and have two do it twice to work, I swear that kitten would have got it now if it was real.
Also why not a link where the customers can see there download ( new and used) on the customer account page, and emails going to spam, customers complain the chart has not been sent when it has then I get customers complaining.
Could be one of the best apps on shopify if they listened to us reviewers

Love Thy Thread
Reino Unido
Alrededor de 1 año usando la aplicación
14 de julio de 2020

Have been using it for a month, with many downloads completed from our customers. Works very well so far, and it was very easy to setup.
Definitely 5 stars!

Avatars of War: The Ninth Age | Arena Deathmatch
España
3 meses usando la aplicación
20 de diciembre de 2018

Doesn't Work over a few GB & support takes days to reply, although it doesn't tell you this initally, and will let you spend hours uploading before stopping it.

VishuddhaDas
Estados Unidos
6 meses usando la aplicación
14 de noviembre de 2017

Its free. Ok. Does what it says on the tin. I have used for over a year with great results. Can track downloads and see who has downloaded what, but it is a bit clunky. Would love improved tracking and analysis. Neater layout options for non technical person would also help.

Styleintelligence
Reino Unido
Más de 1 año usando la aplicación
23 de noviembre de 2014

Would get 5 stars easily if it could do the following:
* Allow users to get download link when they login to the store. It makes no sense how they can get tracking for their physical items through their account but cannot get a link to their digital download.
* Update fulfillment fields with link to download. This will allow anyone using the API to get and display the download link to customers.

dslrBooth
Estados Unidos
Alrededor de 1 año usando la aplicación
6 de enero de 2022

Worked well so far. Didn't have any issues. Download page styling options would be handy to have in settings.

The School of UX
Reino Unido
Más de 1 año usando la aplicación
Shopify respondió 13 de enero de 2022

Hey, there. Thanks so much for writing this review and sharing this suggestion. We can see how being able to customize the download page would be a useful feature and we'd be happy to share this feedback with our development team for future considerations. Cheers! -Elias, Shopify Support