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no support and all 200 of my products suddenly are not linked... not cool, and NO SUPPORT to help! use an app with better support when you need them!
Hey, there! Thank you for reviewing Digital Downloads. I'm pleased to let you know our support team can help you with any questions or concerns regarding this app. Please ...
Keep getting message that says this app may not work as expected, it needs to be updated by App Developer.
which is Shopify.
you would think since I'm using shopify they would make sure they keep up with their Apps, so peoples sites work properly.
Thank you for your review. You are free to continue using the Digital Downloads as long as it continues to work for you, and can ignore this banner if this is the case. We ...
Estou tendo problemas. Parou de funcionar e está com erro todos os downloads gerados.
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It just doesn't work. I'm lucky a customer messaged me personally to let me know they weren't receiving their downloads because the app automatically archives orders and claims to have delivered the digital product, even when it hasn't.
Thank you for your review and that information. I recommend contacting our Support Team (https://shopify.link/W8y0) so they can look further into this for you. -Emily, ...
Doesn't actually send the product when it says it does. Not a good app.
Doesn’t work, does not upload, never finishes uploading 0 stars
Hey, there! I'm sorry to hear you're experiencing an issue with the Digital Downloads app. If you're open to it, you can try the following local troubleshooting steps to ...
Shocking app, very poor from Shopify considering the high monthly fees we pay. Does not allow you to add branding to the email that sends the download, so it looks like spam and builds a distrust with your customers
Hi, there! Thank you for your review. I understand how being able to add your branding to the Digital Downloads email would be beneficial for your business, so I have shared ...
It just stops working and nobody at support knows why
Hi, there! Thanks for bringing this to our attention. Reaching out to our Support Team to provide this insight to our developers was the best approach. Thanks again!
**THIS APP IS NOT BEING UPDATED BY THE DEVELOPER DO NOT USE**
Thanks for your review! While it is true that our Digital Downloads app is in maintenance mode, we will still implement critical security fixes or fix widespread bugs. - ...
The app shows unsupported and dropped all of our download files?
Hi there, thanks for reaching out. If your files have disappeared and the app is now showing as unsupported, please contact our support team directly so we can look into this ...