Reseñas (492)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 31% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 15% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 27% de las calificaciones son de 1 estrellas
30 de septiembre de 2023

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
Estados Unidos
Alrededor de 11 horas usando la aplicación
Shopify respondió 3 de octubre de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

1 de noviembre de 2021

Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.

JumpShaper
Noruega
Alrededor de 3 horas usando la aplicación
Shopify respondió 1 de noviembre de 2021

Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support

16 de septiembre de 2019

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
Estados Unidos
Alrededor de 2 horas usando la aplicación
27 de febrero de 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
Estados Unidos
Alrededor de 2 horas usando la aplicación
Shopify respondió 8 de marzo de 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

26 de octubre de 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Suiza
Alrededor de 5 horas usando la aplicación
14 de septiembre de 2017

Works for us! Thanks, Shopify!

Quan Jewelry
Estados Unidos
Alrededor de 1 hora usando la aplicación
19 de agosto de 2022

I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"

Float Chile
Chile
Alrededor de 1 hora usando la aplicación
Shopify respondió 29 de agosto de 2022

Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working well for you as you sell digital products online.

At this time it is not possible to translate the phrasing within the app to languages other than English, although I can of course see why this would be beneficial to your business if you're selling products to customers in Spanish-speaking countries. I will be sure to pass your suggestions onto our development team for them to review.

Thanks again for reaching out and I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support

23 de septiembre de 2023

Real easy to use.. cant wait to see how it performs on a sale!.... adding the watermarking app too so my images are protected.

Ullskull
Estados Unidos
Alrededor de 4 horas usando la aplicación
14 de marzo de 2017

Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product

Shoppelove
India
33 minutos usando la aplicación
20 de enero de 2022

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
Corea del Sur
19 minutos usando la aplicación
Shopify respondió 31 de enero de 2022

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.

We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support