Digital Downloads , 436 reseñas

Works great and easy to use. Don't even have to think about it once it's set up.

I have this set up on a shop that fulfills physical items, but use this feature to make free PDF downloads available while still gathering emails.

Since I use it to provide free downloads to my customers, my only wish is that for free orders all they would have to provide is name and email address - rather than still going through checkout like regular orders. I think that turns some people off from completing the process.

I am deducting one star for the fact that the app does not add a download link to the order history on the user's page, it can only receive a download link when paying, and other times if it wants to look for a notification in emails to download. It would be nice to be able to download directly from the dashboard at any time

Excellent. This app is great for selling software and offer services.

I'm updating this app review to a 2 stars. I have been using this for over 10 years now. Lately there have been several outages that have cost me business and time.

I never see notification of updates. Everything is happening behind the scenes and downloads that I have had set up for over 10 years just stop working.

C'mon Shopify. It's all I sell. Stop terrible developement practices and test whatever it is you are doing PRIOR to going live. You are affecting live stores!

NO MORE EMAILS! They are delayed or going to junk mail. The download screen needs to appear when the customer purchases the product!

This app is perfect for our store because we deal solely with digital files. It's easy to use too.

I was using this app to deliver mix goods (a physical & digital product). At first, it worked perfectly. Customers could download digital good immediately after a successful checkout while they were waiting fulfillment of their physical item as described in the app's documentation.

From App's Documentation
Reminder
"Customers will still be able to immediately download the digital content even if fulfillment is set to manual. They are presented a link following a successful checkout."

All of a sudden it stop delivering a download URL following successful checkout. I contacted Shopify Support and I was told that the above Reminder was an inconsistency and that the app is not supposed to function that way at all. Which I still can't understand because it functioned in the way described in the App's Documentation for months. Shopify Support and the App's Developer confirmed that the Documentation that describes this functionality is an "unknown error". I guess they're happy that I reported it.

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

A nice start, but one star from me until you can attach multiple files to the same product variant. Shopify's suggestion of attaching a .zip file is useless: many people don't know how to use them, and we lose the vast number of customers who are purchasing on mobile devices that can't handle .zip files.