Reseñas (492)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 31% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 15% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 27% de las calificaciones son de 1 estrellas
7 de mayo de 2023

What happened to the update file option? How do a replace/update a file now?
On the documentation page you still have the update/replace option but not in the app...

TraderPrint
Australia
Alrededor de 1 año usando la aplicación
Shopify respondió 10 de mayo de 2023

Hi, there. This page was recently updated, but you can still replace a file in the Digital Downloads app by clicking the product you want to edit, and dropping the new file ...

16 de agosto de 2020

The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.

Virtualslay
España
11 meses usando la aplicación
Shopify respondió 1 de septiembre de 2020

Thank you for sharing this review, and letting us know about the troubles you've encountered with download links not being sent to customers. I'd like to help look into this ...

18 de noviembre de 2019

Decent design but had customers complaining about "corrupt" files and other errors when opening PSD files. I switched back to dropbox links and haven't had any issues since.

DesignSupply.Co
Estados Unidos
10 meses usando la aplicación
22 de noviembre de 2019

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

Stockholm17
Estados Unidos
10 meses usando la aplicación
1 de junio de 2022

Shopify missed the boat here. Many digital creators have multiple files per product and you cannot do that with this product.

hitherandyonstudio
Estados Unidos
9 meses usando la aplicación
Shopify respondió 21 de junio de 2022

Thank you for writing your review and for providing us with your feedback and suggestion. I can certainly see why having the option to add multiple files to a single product ...

Fecha de modificación: 21 de marzo de 2017

Basic app, good because free and no limits, but has its internal limit.
Only a few liquid variable can be added to the mail template and that's a huge set back.

Lacavealaine8
Francia
9 meses usando la aplicación
18 de julio de 2019

It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.

PremiumCV
Alemania
9 meses usando la aplicación
30 de agosto de 2021

Why doesn't Digital Downloads recognize that ive added new products to my store ?????? It only show my first product along with the two variants associated.

Tre Fwavy
Estados Unidos
7 meses usando la aplicación
Shopify respondió 1 de septiembre de 2021

Hey, there. Thank you for reaching out. In order to add new Digital products, you must first create the product within your Shopify admin and then add the digital component, ...

16 de enero de 2021

I use this app to help me with my digital product.
It randomly flips from us currency to foreign currency when I post the link on my fb page or click on generated link shopify provided. It caused me to lose money because my clients thought my site was not a secure site. Talked to shopify they were not any help.

BGF Store
Estados Unidos
7 meses usando la aplicación
Shopify respondió 18 de enero de 2021

Thank you for providing your review and letting us know about the issue you've experienced. I'd like to take a closer look at you as this problem does sound odd, and I'll see ...

19 de febrero de 2023

Doesn't work well for products that have multiple page downloads. Most of my products have 2-5 pages to download so I can't offer these as a product at the moment.
Disapppointing.

Celtic Craft Shop
Estados Unidos
7 meses usando la aplicación
Shopify respondió 6 de marzo de 2023

Hi, there. Thanks for taking the time to leave us a review for Digital Downloads. We're sorry to hear that the app doesn't provide you with all of the tools you need at the ...