Reseñas (492)

Calificación general
2,6
Recuentos por nivel de calificación
  • El 31% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 15% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 27% de las calificaciones son de 1 estrellas
17 de febrero de 2022

Works sometimes, but often the files are not delivered and I have to wait for the customer to complain about it. Currently I can´t even send the files manually anymore. Not recommended for professional shops.

Wiesner Medien GmbH
Alemania
9 meses usando la aplicación
Shopify respondió 1 de marzo de 2022

Hey, there. Thank you for taking the time and bringing this to our attention. You can adjust the settings for each product, and you can choose between automatic or manual ...

Fecha de modificación: 8 de agosto de 2022

This app is absolutely worthless and, just like everything else on Shopify, they don't have a clue how to fix anything and I always end up having to go spend money on an app that actually works. This app does not allow you to control when the digital download is sent to your customer, so if you're using this app as a add-on download to a physical product, it won't send it to the customer until ...

Dead Fly Zone
Estados Unidos
7 meses usando la aplicación
Shopify respondió 19 de agosto de 2022

Thank you for taking the time and sharing this feedback with us. While you can enable automatic fulfillment for digital products (https://bit.ly/3pvcVMq), this isn't ...

21 de agosto de 2024

It just doesn't work. I'm lucky a customer messaged me personally to let me know they weren't receiving their downloads because the app automatically archives orders and claims to have delivered the digital product, even when it hasn't.

Humble Beats
Canadá
5 días usando la aplicación
Shopify respondió 23 de agosto de 2024

Thank you for your review and that information. I recommend contacting our Support Team (https://shopify.link/W8y0) so they can look further into this for you. -Emily, ...

12 de marzo de 2024

Keep getting message that says this app may not work as expected, it needs to be updated by App Developer.

which is Shopify.
you would think since I'm using shopify they would make sure they keep up with their Apps, so peoples sites work properly.

Rainbow Krew Co.
Estados Unidos
7 meses usando la aplicación
Shopify respondió 20 de marzo de 2024

Thank you for your review. You are free to continue using the Digital Downloads as long as it continues to work for you, and can ignore this banner if this is the case. We ...

15 de enero de 2020

This app isn't working... Emails showing "not sent". I made a promo for customers to get a free eBook with purchase of a particular product, and none of them are receiving the emails...

Love For Leggings
Estados Unidos
7 meses usando la aplicación
20 de diciembre de 2018

Doesn't Work over a few GB & support takes days to reply, although it doesn't tell you this initally, and will let you spend hours uploading before stopping it.

VishuddhaDas
Estados Unidos
6 meses usando la aplicación
9 de octubre de 2020

Hello;
Unable to upload a zip file with 18MB !!!!
app needs more work and more improvements. and please remove your brand name when sending email to our customers.
Best regards

Karimoos Ltd
Italia
6 meses usando la aplicación
Shopify respondió 9 de octubre de 2020

Thanks for sharing your experience. I'm sorry to hear that you've been unable to upload your file, and I'd be happy to see if we can figure out how to get it working for you. ...

Fecha de modificación: 5 de junio de 2020

They stole money funds. I never received my payment for $1000. They never responded to me for over 6 months. They are thieves. Do not use them

CES Directory
Estados Unidos
5 meses usando la aplicación
24 de noviembre de 2020

I made a Test puchast in my store and after that is shown Preparing your downloads and untill now i didnt get the file!!
can you solve this please?

Lifua
Alemania
5 meses usando la aplicación
Shopify respondió 30 de noviembre de 2020

Thank you for sharing this review, and letting us know about the trouble you've encountered with download links not being sent to customers. I'd like to help look into this ...

6 de febrero de 2024

This app is awful, if you have markets you cannot even set a different email per language. The sender domain is the Shopify domain and not my own domain. There is no option to migrate files, all our downloads had to be done manually. Terrible!

Elektor
Países Bajos
5 meses usando la aplicación
Shopify respondió 8 de febrero de 2024

Hi there, thank you for your review. We appreciate you taking the time to provide us with your feedback for the Digital Downloads app and how it can be improved. I will be ...