Digital Downloads

It works great. My customers can easily download the files via mail. However, that's the one part I don't like. I want to have a direct download button within the confirmation page, so customers can download it right away instead of having to go to their mail.

The good point is it's using Shopify domain to send emails, which has a good reputation and avoid your download emails to end in the junk.
The other good thing is the fact that your files are hosted on the Shopify server and you have a use limitation per download (5gb).
On the other end, the app needs some necessary improvement : a file manager to avoid duplicates, fix the download on purchase page...

I really wanted to use this app. But I am having to delete it. I'm leaving this review as a warning to others. This app does not have a download link on Thank you page. I contacted support and they said it was a known issue with no date on a fix. They advised me to find another digital downloads app to use. So there you are folks. Best to find another app to use.

I've used this app for almost ten years, and although it's not perfect, it does the job of sending my customers links to their purchased PDF patterns, and it's free.

I would LOVE it if the files you uploaded were marked with a date!

I would LOVE it if customer email addresses were synchronized with the address they use and updated in Shopify.
Finally, the customers who have canceled a purchase or have received a refund don't get a new link sent if the file is updated.

Finally, a hosted version of the app would be amazing. I wouldn't mind paying for one, so I wouldn't have to manually send people new links to their PDFs.

Wardrobe By Me

great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

I have a lot of complaints about exceeded downloads that were not actually downloaded, I have issues with files somehow disappearing after being uploaded successfully without notification, I have issues of orders not being completely fulfilled causing me to manually fulfill them. Currently, they are trying to help find out the issue, I will give it at least 3 stars right now as they are trying to find the issues and the app is not totally a waste of space. But once they get MAJOR issues of sending fixed I think it would easily be a 5 star app if it stays with consistency.

Useful app for my site - but there was a recent change where download file purchases can no longer be automatically flagged as Fulfilled. Is it possible to provide this option again?

Generally, the app works. However, there are some issues that would have been nice to deal with. Shopify does not support this app properly. Shopify does not update the app. It's extremely disappointing how Shopify treats users of the app. 1) There is no search by order number, this implies that you have to manually flip through pages of customers, which takes , to get into one particular customers' details. 2) Shopify has not updated an app and around a year ago, it stopped opening in Safari. I am sure if Shopify looks at the stats - a lot of ecommerce store owners use Mac computers. None of my requests through Shopify support lead to any changes. Shopify does not care and does not listen. Which is a bad practice in my opinion. 3) Yes, sure, it's a basic app and on average works well, but download speed can be slow sometimes. Maybe it would make sense to add a feature, where for extra $x download speeds could be improved. But this is a secondary question.

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list!

The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on.

It does do the job, but needs some love to make it great!

Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact.

This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month!

I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?