Digital Downloads , 389 reseñas

Calificación general
2,8
Recuentos por nivel de calificación
  • El 34% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 16% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 22% de las calificaciones son de 1 estrellas
4 de agosto de 2023

Great free app which works pretty well for us, but feel this could be very greatly improved in one area which to me seems a simple fix. The emails that are sent out to your customers are nothing like the order confirmation sent by Shopify. All the branding ie logo, images, buttons and colours are missing which makes your email seem very basic and affecting your customers experience. Is there any way to attach your brand logo..? at least to both the download and product update emails...

Pretty Creative Designs
Reino Unido
3 meses usando la aplicación
Shopify respondió 8 de agosto de 2023

Hi, there. Thank you for taking the time to leave us a review for digital downloads! These are some great suggestions you have here, and I'm happy to share the desire to customize the branding of these email templates with our developers for their consideration. I'm unable to say for certain what the outcome of your feedback will be, but you can trust that the team has been made aware of your review and feedback. Thanks again! -Imogen, Shopify Support

24 de septiembre de 2023

Great app, however it would be better if there was an option to sell a downloadable link as well, 5GB per product isn't enough for someone who is selling project files online.

DAN DEDEKIND
Estados Unidos
Shopify respondió 26 de septiembre de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

1 de diciembre de 2022

I am enjoying this component, and I want to suggest, perhaps add on a couple functions to make it an even better experience for users. 1. File Uploaded Timestamp
2. Auto Or Manual Expiration Date for once order has been created. For example, download link only works for 7 days., etc

臺灣工商網
Taiwán
10 meses usando la aplicación
Shopify respondió 15 de enero de 2023

Hi, there! Thank you so much for sharing your feedback with our team. We are always looking to improve our product and offerings, and we can only do that by listening to real merchants like you.

I will be sure to pass your comments along to our product development team for consideration. Thank you again. -Olivia, Shopify Support

23 de agosto de 2023

I am still learning to use it. It works fine but doesn't have many features. I set it up in a few minutes, so I can't complain.

My Ruby Lips
Estados Unidos
16 días usando la aplicación
23 de septiembre de 2023

Real easy to use.. cant wait to see how it performs on a sale!.... adding the watermarking app too so my images are protected.

Ullskull
Estados Unidos
Alrededor de 4 horas usando la aplicación
20 de octubre de 2022

The app works, but you can attach only one file (or I haven't been able to find a way to attach more.
I sell digital products with a PDF manual, and it would be nice to have the option to attach more than one file.

Dreamframer Art
Estados Unidos
Más de 1 año usando la aplicación
Shopify respondió 1 de noviembre de 2022

Thank you for writing your review and I'm glad to hear that the Digital Downloads app has been working well for you. At this time, you are correct that it is not possible to add multiple files to a single product, and I can see why this feels restrictive. I will pass on your suggestion to our development team for them to consider. -Victor, Shopify Support

14 de noviembre de 2022

Funktioniert soweit ganz gut. Ist es möglich 1 Download pro Kauf einzubauen?
Bis jetzt leider noch nicht. Die Anzeige direkt nach dem kauf ist nur auf Englisch möglich, mehr Einfluss auf das Design wäre auch nichtt schlecht.

FABIG-ShopBox
Alemania
Casi 2 años usando la aplicación
12 de junio de 2023

Hola! la app me parece muy muy buena opción, que hacer en caso de no recibir el enlace de archivo cuando ya realizaron una compra? tengo ese problema gracias!

somera
México
5 días usando la aplicación
5 de mayo de 2022

Great free app! Working very good! But there's one feature that i need( not only me i think), when clients cant get access to download link through theirs accounts on a website. Already checked this, there is a order status page link in theirs order information, but when you click on it - nothing happens. I have already contacted support several times , but never receive any reply. I know this app is close source, and you cant really edit code of it, but to fix it - its like 2 seconds with few lines of code. So please consider this.

CGHELIOS
Ucrania
Más de 1 año usando la aplicación
Shopify respondió 6 de junio de 2022

Hi, there. Thanks so much for taking the time to leave a review for us here on Digital Downloads. I'm sorry to hear about this link issue you're having with your order confirmation emails. I'm happy to pass along the information about this situation to our team, but I strongly recommend that you reach out to the live team regarding this, as it could very well be account-specific. I would stress to the advisor you connect with that you're having persistant issues with your order confirmation emails, and that links within them are not working. They may be able to get in touch with our Technical Team for some assistance. You can use this link here to reach them: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

20 de enero de 2022

It works great for me, but it would be even greater if you could add the feature to upload multiple files per item/product. Please and thank you!

Patterns by Lucia
Italia
Alrededor de 2 años usando la aplicación
Shopify respondió 31 de enero de 2022

Hey, there! Thanks so much for the feedback. We're happy to hear that you're enjoying Digital Downloads!

Your suggestion regarding multiple uploads for products is a great idea! I'll be sure to pass that feedback to our development team, so they can look into making that suggestion a reality!

Thanks again for your time, and please let us know if you have any questions. -Imogen, Shopify Support