Arvostelut (480)

Kokonaisarvio
2,7
Lukumäärä luokitustasoa kohden
  • 31 % arvioista on 5 tähteä
  • 12 % arvioista on 4 tähteä
  • 16 % arvioista on 3 tähteä
  • 15 % arvioista on 2 tähteä
  • 26 % arvioista on 1 tähteä
25. kesäkuu 2021

the app is great despite one issue, when the customer receive the email that contains the download link, it takes him to the download page and there is a "Download Now" button there but it comes with white color so the customers cannot see it and i should send it to them later, and i solved it by changing the background color to gray, but still sometimes the clients cannot see it because the white color is very light to be seen, so can you help me and clarify how to change this color because i tried a lot without any success.

MHMStudios
Arabiemiirikunnat
12 kuukautta sovelluksen käyttöä
Shopify vastasi 1. heinäkuu 2021

Thank you for reaching and for writing your review, and I'm glad to hear that you've enjoyed using the app. We appreciate you sharing your feedback with us here.

In terms of the issue you have experienced, it is not possible to edit the download page within the Shopify theme editor and all customization options that exist are the ones shown within the app itself. I can see why being able to change the colours of the text on the download page would be helpful and will be sure to pass on your feedback to our development team for their consideration. -Victor, Shopify Support

11. elokuu 2016

Love this app for my monthly freebies. Very easy to use.

Studio 110
Uusi-Seelanti
12 kuukautta sovelluksen käyttöä
12. helmikuu 2019

I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!

Banjo Earth
Yhdysvallat
Yli vuosi sovelluksen käyttöä
14. helmikuu 2021

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Blessed Be Boutique
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Muokattu 1. helmikuu 2023

Since last update I cannot access upload from within my product in shopify. "add digital file), error "no such page". But instead have to go the Apps new dashboard, search again for the product and only then can upload. THIS IS A MUCH WORSENED WORKFLOW!!
Will you do something about it?

Christians Sheet Music
Saksa
Melkein 4 vuotta sovelluksen käyttöä
Shopify vastasi 28. helmikuu 2023

Thank you for taking the time to share your review. We would like to help you look into this further. Please contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to supporting you. -Olivia

Muokattu 21. kesäkuu 2018

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
Australia
Noin 4 vuotta sovelluksen käyttöä
6. kesäkuu 2023

I used digital downloads for the first few years my store was open and then switched to an app with more bells and whistles. I have tried out the new version and would like to switch back, but it cannot access orders placed when the app wasn't installed. There is no download link on their order status page and no downloads email. So any customer that needs to access their download again, I will have to send manual links to each product they purchased.

Seems like really terrible UX, especially when I got an email from Shopify telling me to switch back when the new version was released. Seems like you might want to support previous orders and not create a customer service headache.

Social Emotional Workshop
Yhdysvallat
Noin 4 vuotta sovelluksen käyttöä
Shopify vastasi 11. kesäkuu 2023

We appreciate your honest feedback regarding our Digital Downloads app and will work towards creating a better experience! We will pass this feedback on to our developers! - Nia, Shopify Support

1. elokuu 2023

I don't know what happened but all of a sudden everything fails to publish. even a small 10kb photo fails to publish. I have no way to sell products now. Really need this fixed

The Hero's Cape
Yhdysvallat
Noin 4 vuotta sovelluksen käyttöä
Shopify vastasi 8. elokuu 2023

Hi there, thank you for your review. Please contact our support team about this issue so we can authenticate you on the account and investigate this issue in more detail: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1. kesäkuu 2021

I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.

Stones + Paper
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Shopify vastasi 9. kesäkuu 2021

Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to bundle multiple files together (https://bit.ly/3pDsqkJ). This way, you're able to include all 5 of your greetings cards in one listing. Cheers! -Elias, Shopify Support

14. huhtikuu 2017

There should really be a way to access digital downloads via the API. The fact that there isn't a way is making my life very difficult. This should really be implemented!

Snoopy Online
Kroatia
Melkein 4 vuotta sovelluksen käyttöä