Avis (492)

Note globale
2,6
Nombre d’avis par note
  • 31 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 15 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 27 % des avis sont des avis à 1 étoiles
2 janvier 2018

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk ...

Pepperberry Knits
États-Unis
Environ 6 ans d’utilisation de l’application
9 juin 2016

Great app, easy set up, no problems at all with it.

Droidtv Eu
Irlande
Plus d'un an d’utilisation de l’application
3 mai 2020

I have a lot of complaints about exceeded downloads that were not actually downloaded, I have issues with files somehow disappearing after being uploaded successfully without notification, I have issues of orders not being completely fulfilled causing me to manually fulfill them. Currently, they are trying to help find out the issue, I will give it at least 3 stars right now as they are trying to ...

J9 Designs, Inc.
États-Unis
Plus de 5 ans d’utilisation de l’application
20 décembre 2022

Useful app for my site - but there was a recent change where download file purchases can no longer be automatically flagged as Fulfilled. Is it possible to provide this option again?

PastPros
Canada
Environ 5 ans d’utilisation de l’application
Shopify a répondu 11 janvier 2023

Hey, there! This update only applies for bundled digital and physical products - you should still be able to automatically flag single file purchases as fulfilled. If you ...

26 novembre 2020

App works to do the essentials of attaching digital products to a purchase. I wish it were more upfront on its file size limitations. Keep in mind this is a free app so if you'd like more bells and whistles look elsewhere.

calvinfenner.com
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 11 septembre 2021

Generally, the app works. However, there are some issues that would have been nice to deal with. Shopify does not support this app properly. Shopify does not update the app. It's extremely disappointing how Shopify treats users of the app. 1) There is no search by order number, this implies that you have to manually flip through pages of customers, which takes , to get into one particular ...

C D
États-Unis
Presque 5 ans d’utilisation de l’application
Shopify a répondu 16 septembre 2021

Thank you for writing your review and for sharing your experience using the app here, and I'm sorry to hear that you've come across these issues. I can appreciate your ...

21 avril 2017

Works great for me, takes away a big headache.

Aster Athletic
États-Unis
Environ un an d’utilisation de l’application
12 février 2019

I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!

Banjo Earth
États-Unis
Plus d'un an d’utilisation de l’application
29 juin 2016

Not a bad app, delivers digital files instantly - which is great.

What is bad - email notifications.

Customers already receive one email before the "Digital download is ready" email with a download link. Seems really redundant and our customers are irked by it. Major opportunity to implement a feature to turn off follow up emails.

Visuals By Impulse
États-Unis
Environ 5 ans d’utilisation de l’application
Modifié le 8 janvier 2017

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list!

The stat's page needs a complete redesign. Need a global setting for ...

New Loops
Royaume-Uni
Plus de 4 ans d’utilisation de l’application