Avis (492)

Note globale
2,6
Nombre d’avis par note
  • 31 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 15 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 27 % des avis sont des avis à 1 étoiles
5 septembre 2024

They say to ignore the old reviews and things have changed but I can't see how.

I added the download pdf without a problem - did a test check out and there is no link, or any information to download the pdf. Crazy!

Castle Rocks Cornwall
Royaume-Uni
11 minutes d’utilisation de l’application
19 septembre 2024

this goes out of its way to be clunky and cumbersome. if you're here looking for a solution to sell music, unfortunately this probably ain't it.

Topshelf Records
États-Unis
14 minutes d’utilisation de l’application
10 octobre 2024

There's no protection on the download link, so anyone can download the files without needing to register or buy them. They can also be copied and shared in chats and on social media.

Qaaleb
Émirats arabes unis
25 mars 2024

Tienes que actualizar y no lo haces, mi tienda no deja de decirme que desinstale tu app por que no va bien

STL Studio Collections
Espagne
2 mois d’utilisation de l’application
1 août 2024

Not working at all at the moment. Do not install.

STAGING Canam Online Store
Canada
Environ une heure d’utilisation de l’application
Shopify a répondu 6 août 2024

Hi there, thank you for taking the time to reach out. If you're having issues using Digital Downloads please contact our support team directly so that we can take a look at ...

13 mars 2024

App shows unsupported

Jackabeans95
États-Unis
22 jours d’utilisation de l’application
Shopify a répondu 20 mars 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. To get this resolved, ...

9 juillet 2023

This app worked at one time. It doesn't seem to work at all now. Very embarrassing when customers do not receive downloads paid for. Fix it please!

Scents of Tobago
Trinité-et-Tobago
Environ 8 ans d’utilisation de l’application
Shopify a répondu 9 août 2023

Hi, there. We appreciate you reaching out with your concerns. We are sorry to hear about this experience and want to help you resolve this sooner than later. Please gather ...

11 septembre 2023

nEW UPDATE BAD! Lost the ability to see if customer downloaded item, items not downloading, also not sending email to customer, In addition its not secure people have found a way to hack the app to get the files directly without paying. its adding an additional
/-/ in the proxy link
see my link below
https://photohacklovers.com/a/downloads/-/9a9a39ca82a9f26f/992542ebcea3ef8a/download

IDk how to ...

photohacklovers
États-Unis
Plus de 6 ans d’utilisation de l’application
Shopify a répondu 12 septembre 2023

Hi, thanks for taking the time to review our app. It sounds like there are multiple issues here that you're running into, and we'd love to take a closer look at your account ...

11 novembre 2023

It's broken again. Customers don't receive download link.

21 Draw
Suède
Environ 6 ans d’utilisation de l’application
Shopify a répondu 13 novembre 2023

Hi there, thank you for reaching out. If you're having issues with customers not receiving the download link for their purchase please contact our support team directly so we ...

22 février 2024

The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.

"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."

I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with ...

RingDivas.com
États-Unis
Plus de 5 ans d’utilisation de l’application