Avis (440)

Note globale
2,9
Nombre d’avis par note
  • 33 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 16 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 24 % des avis sont des avis à 1 étoiles
13 mars 2019

This is great! Works a treat!
The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified.
Other than that - this is AWESOME!!!!!

Kylie's Store
Australie
2 jours d’utilisation de l’application
6 novembre 2019

I have been trying to add an attachment to the Weekly Achievement Tracker on my website herbeautifulbrand.com and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.

Her Beautiful Brand
États-Unis
2 jours d’utilisation de l’application
3 septembre 2020

it looks like you can only attach one file per link which is kind of odd. Many business ive purchased digital downloads from send more than one file, so im not sure how that works with this app

Olive and Fig Designs
États-Unis
2 jours d’utilisation de l’application
Shopify a répondu 9 septembre 2020

Thank you for sharing your feedback. The best workaround for this would be to put the files in a zip archive which will condense them into one single file to attach to your product using the Digital Downloads app. All the best! - Oliver, Shopify Support

Modifié le 23 mars 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
Finlande
1 jour d’utilisation de l’application
25 juillet 2019

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

BigasPh
Australie
1 jour d’utilisation de l’application
11 avril 2023

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
Brésil
1 jour d’utilisation de l’application
Shopify a répondu 15 avril 2023

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support team for help. You can use this link (https://bit.ly/2AWw5VA) to get in touch with them. Thanks again for your review! -Imogen, Shopify Support

10 mai 2023

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
Australie
1 jour d’utilisation de l’application
Shopify a répondu 12 mai 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the error: https://bit.ly/2AWw5VA. - Blair, Shopify Support

26 octobre 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Suisse
Environ 5 heures d’utilisation de l’application
30 septembre 2023

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
États-Unis
Environ 11 heures d’utilisation de l’application
Shopify a répondu 3 octobre 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

28 mai 2023

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
Nouvelle-Zélande
Environ 19 heures d’utilisation de l’application
Shopify a répondu 30 mai 2023

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can investigate this issue further. - Greta, Shopify Support