Avis (442)
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Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.
Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.
We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support
I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...
Just doesn't work. No download links are sent with the emails. Rubbish and a total waste of time. That's why it's free in the first place.
It just simply won't work. It goes in circles over and over again but you can't upload a file or anything at all.
I'm sorry to hear that you've had this issue with the Digital Downloads app and we appreciate you sharing your feedback with us here. I would recommend first trying to access the app via another browser or device to see if the issue is still present there, and if it is, then uninstalling and reinstalling the app to see if that resolves the problem.
If you're still having issues, please contact our support team so we can authenticate you on the store and take a closer look at this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
DO NOT DOWNLOAD THIS APP!!!! I literally just downloaded it for 2 seconds and it began breaking ALL the images on my site. After removing it, a few came back but now, even when I deleted the broken images, and upload new ones, it breaks those too.
I had so much planned for today and this app just added several hours of work for me. Worst download ever. Save yourself the trouble, it's going to cost you time and money. No wonder it's free.
I am not able to use pdf files as a digital download with this app. Is there an application that lets us put pdf docs on our site for downloading?
Hey, there. Thank you for reaching out. You can upload PDF files using Digital Downloads, and we've also got a guide to assist you with that here: https://bit.ly/3sWqhT1. If you're looking to upload multiple files, you can also compress them into a single ZIP file before uploading.
If you're running into roadblocks with Digital Downloads, then this is something that our Support team can help you with. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Cheers! -Elias, Shopify Support
Does not support license codes. Totally useless. Only alternative is the less than optimal and paid app of sendowl
Installed and tested with a free download on my site. Works great! Will be interesting to see if the app costs anything when it's out of beta as it looks like files are stored on the app's site. Like that product updates are automatically emailed too.
Wonderful! Perfect for selling my stock illustrations. And free! I hope there's further development on it in the long run, to make managing large numbers of files easier, but otherwise it's great right now (and I have several hundred files to manage).