Digital Downloads

It's a very great start to a digital delivery service. It is a bit clunky and would be very nice if we could load more than one file to be downloaded. It would cut down on a lot of support time spent describing to people how zip and pdf files work. It would be even better if we could also have this just integrated into the listing instead of having the separate app. All in all, it's pretty cool if you only have one file. Thank you so much for your work. Please keep on improving. Excellent start.

The customer service agent is helping me patiently, so I will update my previous review. I am hoping the app issue can be solved soon, so I can start to sell

It's good but slow. All my customers say they don't get their link to download until hours later. if the links popped up faster, this app would be amazing!

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

Review / Stars based on my opinion and the store I was trying to create for content creators.

It's alright, I do videography, photography and capture my own audio files. This app does not support and doesn't show much support for audio/ambient/foley artists and videographers. The reason I say that is, one it does not support .wav files as standard and .mov files or prores files.

So those looking to maybe use this platform (Shopify) and this app (Digital Downloads) as a native solution to provide content or assets in uncompressed assets you need to look somewhere else.

Unless you're ok with compressing your files in the form of zipping. But if you want to provide the utmost quality, compressing files is not a solution.

Sadly Shopify is not a platform for creators in this sense.

I'm so sad :(

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

The app seems to work fine! When you upload a pdf file to a product it will be sent to the buyers e-mail.
The only issue that I had is that I want the pdf to show up at the products so my customers can download it for free (if they want) before buying the product. But anyway this is a free app so I am thankful anyway.

Nice app but it only lets me have one download up at a time

Customers can't resend the email to their email accounts if they lost the first email with the download link...

The app fundamentally has been working great for me, but I really, desperately need an API or some way to bulk upload files to my products. I have 1000 products that each have files to download, and it's incredibly tedious manually uploading all of them.