Avis (492)

Note globale
2,6
Nombre d’avis par note
  • 31 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 15 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 27 % des avis sont des avis à 1 étoiles
26 janvier 2021

Some of our customers have problems with the Download. The Download is very slow. We figuerd out, that it is a problem with the Telekom in Germany, maybe. I can send a screenshot from a customer.

wingwave Shop
Allemagne
7 mois d’utilisation de l’application
Shopify a répondu 26 janvier 2021

I'm sorry to hear that that you've had this issue but thank you for leaving your review nonetheless. Download speeds vary by location and ISP, which may be affecting the ...

27 février 2024

muito bom, mas está aparecendo para mim, que ficará imcopativel como faço para atualizar?

Agnaldo Felipe
Brésil
6 mois d’utilisation de l’application
14 août 2023

GREAT APP , BUT ONE THINK CAN INCREASE NUM OF FILES TO OR THAN 50,THAT WILL BE VERY GRAET, ANDT USEFULLEY,

MIGAX
Irak
6 mois d’utilisation de l’application
Shopify a répondu 18 août 2023

Hi, MIGAX.

Thanks for leaving your feedback.

If you're referring to setting a download limit, you can refer to our help center resource here: https://shopify.link/andb. If ...

20 janvier 2021

This app worked at first and now it's not working at all. It will not let me add any products and it wiped my other digital download product away and you're left with an error message if you try to download the product.

Yournailplugx- Luxury Handcrafted Press On Nails
États-Unis
5 mois d’utilisation de l’application
Shopify a répondu 22 janvier 2021

Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. I'd be happy to take a closer look at this for you to see if I can determine ...

2 avril 2021

It is not bad, but when using this application, my product is processed immediately, which is not good because the customer will receive a processing message. I would like to ask for help to solve this

DuarteBFitnessCo
Portugal
4 mois d’utilisation de l’application
Shopify a répondu 13 avril 2021

Thank you for writing your review and for outlining your issue with the Digital Downloads app here. You are able to choose between automatic and manual fulfilment within the ...

12 juillet 2022

We use this app to supply free files which accompany bought physical products. It almost works but is very buggy and you have little control over customer notifications (it seems to send them at random). Downloads have also vanished at times and had to be created again. It generates too much customer service traffic, and after three and a half months of struggling with it, we're going to look for ...

Adventure Books by Vertebrate Publishing
Royaume-Uni
4 mois d’utilisation de l’application
Shopify a répondu 26 juillet 2022

I am sorry to hear that you've experienced these issues with the Digital Downloads app but appreciate you taking the time to inform us here. I will be sure to pass your ...

31 décembre 2021

Not working properly, can't add new products, server issues when I go to the app in the admin page.

South of Indigo Photography
États-Unis
4 mois d’utilisation de l’application
Shopify a répondu 3 janvier 2022

I'm sorry to hear that you've experienced issues with the Digital Downloads app and we appreciate you notifying us here. If you have not done so already, you can try ...

5 novembre 2013

PRO: It's free and supports multiple files for one product, which is the primary reason we switched to Shopify. We only sell .jpg files.

ANNOYING BUT BEARABLE BECAUSE IT'S FREE: Having to do some minor things twice, "re installing" the app every time we start using it again, and not having the download link show up on the order confirmation page.

UNACCEPTABLE: 8% of our orders have one of three ...

Restored Traditions
États-Unis
3 mois d’utilisation de l’application
14 février 2021

The upload is very slow/ It takes 30 minutes to upload winzip file to the website. I have check my network, and its damn fast.

Jasrina Lovecraft Shop
Malaisie
3 mois d’utilisation de l’application
Shopify a répondu 15 février 2021

Thank you for writing your review and I'm sorry to hear that you've had issues with upload speeds for the Digital Downloads app. If you're using large files this may lead to ...

Modifié le 12 mai 2019

As far as APPs go this APP is okay. It is buggy in the back end if you try and update / revise attachments, you may find yourself using Dropbox and Chimpmail to deliver revisions if you want a real confirmation that people are getting them. Also there is no record of files being sent in the customer order timeline, which I see as a major flaw -- it should show (a) that the attachments were sent ...

Galli Creative
États-Unis
3 mois d’utilisation de l’application