Note globale
Nombre d’avis par note
  • 33 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 16 % des avis sont des avis à 3 étoiles
  • 16 % des avis sont des avis à 2 étoiles
  • 24 % des avis sont des avis à 1 étoiles
24 janvier 2018

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
Environ 2 mois d’utilisation de l’application
25 décembre 2018


Environ un mois d’utilisation de l’application
28 mai 2021

Digital Downloadersを使ってみて

Environ un mois d’utilisation de l’application
12 février 2017

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Environ un mois d’utilisation de l’application
10 octobre 2020

App is good for the most part but im having issues with customers not getting the download link or the download link not working sometimes. Whats up with that?

Environ un mois d’utilisation de l’application
Shopify a répondu 12 octobre 2020

Thank you for sharing your feedback, and for letting us know about the troubles you've encountered with the app. I'd like to look into this further with you, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Oliver, Shopify Support

11 mars 2023

I have a problem with uploading files can you help me
One or more of your files failed to save. Please try saving again

Viêt Nam
24 jours d’utilisation de l’application
Shopify a répondu 14 mars 2023

Hi, there. Thanks for taking the time to leave us a review for Digital Downloads. I understand that you're experiencing issues when uploading your files. Please ensure that your file sizes are no larger than 5 GB. If you are still having issues, we would like to help you look into this further. Kindly contact us directly using this link: We look forward to hearing from you. - Mac, Shopify Support

26 août 2016

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

18 jours d’utilisation de l’application
Modifié le 13 juillet 2021

MAJOR BUG It has one major problem which needs to be corrected to improve the quality. It is not synced with the Shopify Products Admin. When we delete any product from Shopify admin, it doesn't get deleted from the digital download app. Even we cannot delete it manually afterwards. One more major issue is in my case that its showing duplicate attachments in my digital download dashboard. Means it is showing 2 rows for the same product in the Dashboard Page. When I try to delete one the one is still showing. Its very confusing... it must be rectified as its a bug..

Future in Hands
8 jours d’utilisation de l’application
Shopify a répondu 27 juillet 2021

I am sorry to hear that you've experienced these issues with the Digital Downloads app but thank you for providing us with your feedback here. I can see why these bugs would be an annoyance and I will be sure to pass your comments on to our development team. Merchant feedback plays a big part in how the Shopify platform and our apps develop over time so we appreciate you getting in touch here. -Victor, Shopify Support

Modifié le 26 janvier 2020

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble.
I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit.

They didn't actually download the file but the app thinks they did.
This might be a device issue on their end but it's definitely something the developers should look into.
Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not.

If this issue gets fixed, I'll give 5 stars immediately!

Rimóczi Zsófi
8 jours d’utilisation de l’application
Modifié le 23 mars 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
1 jour d’utilisation de l’application