Recensioni (492)

Valutazione complessiva
2,6
Numero di recensioni per livello
  • Il 31% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 15% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 27% delle recensioni ha 1 stelle
15 maggio 2018

Works as described - no complaints

Historygear
Stati Uniti
Oltre 3 anni di utilizzo dell’app
19 gennaio 2023

Honestly, this app worked beautifully from 2017 - 2022.
Then they updated it, now it takes forever to upload anything, Then near the end says upload failed, constantly crashes, doesn't deliver my files to the customers, and has me pulling my hair out in frustration. I am only now reviewing it because it worked fine before! Come on guys, please fix this! And don't say, oh its fine from our end. It ...

ATP Textures
Australia
Oltre 3 anni di utilizzo dell’app
Shopify ha risposto 28 febbraio 2023

Hey there, ATP Textures. Thank you for taking the time to leave us a review. I'm sorry to hear about the difficulties you've experienced with the app recently. We'd love to ...

16 dicembre 2016

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
Stati Uniti
Oltre 3 anni di utilizzo dell’app
27 marzo 2024

Ne fonctionne plus... dommage

Un Dimanche Après-Midi
Francia
Oltre 3 anni di utilizzo dell’app
9 ottobre 2021

1) App does not open in Safari at all. Developers do not care
2) Impossible to search for a specific order, which is needed when proving chargeback cases, i.e. that a customer has downloaded the product
3) Does not work properly in chrome. When you press add a download, it will go to all downloads and then you have to click back to actually upload a digital file that you wanted to add to a ...

Photodobe
Regno Unito
Oltre 3 anni di utilizzo dell’app
Shopify ha risposto 11 ottobre 2021

Hey, there. Thank you for taking the time to write this review and share this feedback. We can't be sure why it's not working on Safari, as it could be related to the browser ...

29 novembre 2015

Outstanding app! I was worried about the import function and how well it would work, considering I had close to 800 products. Just had to do a few tweaks to my csv file, and I was ready to go. Thanks again!

Christian Accompaniment Tracks
Stati Uniti
Circa un mese di utilizzo dell’app
31 maggio 2022

It badly misses the ability for users to re-download their files from their account page. It is such a hassle to keep having customers email because they can't access the links or lost the emails. If that would be added the app is definitely more than worthy of 5 stars!

Dragons' Garden
Paesi Bassi
Circa 3 anni di utilizzo dell’app
Shopify ha risposto 21 giugno 2022

We appreciate you taking the time to write your review and thank you for sharing your feedback with us here. I can appreciate why customers being able to more easily re- ...

30 luglio 2022

This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!

Hellena
Regno Unito
Circa 3 anni di utilizzo dell’app
Shopify ha risposto 19 agosto 2022

Thank you so much for taking the time and writing this review! We're delighted to hear that our app was helpful and easy to use. If you need any help with Digital Downloads, ...

Data modifica: 28 ottobre 2022

UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super ...

YODERCROSS
Stati Uniti
Circa 3 anni di utilizzo dell’app
5 ottobre 2022

There doesn't appear to be any way of automatically fulfilling digital pre-orders. I will soon have several hundred paid pre-orders, but the digital file will not be ready for another 2 weeks, and I don't want to have to go in and manually fulfill every single one by hand. I would happily pay for an app that added this functionality and worked 100% reliably! Also note that in the last year about ...

Tracks of the NYC Subway
Stati Uniti
Circa 3 anni di utilizzo dell’app
Shopify ha risposto 1 novembre 2022

Thank you for taking the time to write your review and for letting us know how you feel that the Digital Downloads app could be improved. I can certainly see why being able ...