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Was working fine but now it's buggy and won't let me add any new digital products. Shame as it worked fine previously
Hi, there. Thank you for taking the time to leave a review for us. I'm sorry to hear that the application is not behaving as expected, and we appreciate you letting us know about the issue.
You can try using a different web browser to login to your Shopify Admin and access the application. If the application works in the new browser, I recommend clearing the cache and cookies of the previous browser, as this should clear the problem. If the issue persists in the new browser, I recommend uninstalling, and then reinstalling the application.
If you find that the above steps haven't resolved the issue, then please reach out to our Live Support team so you can connect with one of our advisors. They can do some more detailed troubleshooting, and help find a solution. You can use the following link to contact that: https://bit.ly/3c5icUc -Imogen, Shopify Support
I love it! After reading a few bad reviews I was hesitant to try this, but it is perfect! So simple and basic to use and works really well on my website!
This app is perfect for our store because we deal solely with digital files. It's easy to use too.
Simply Amazing! Shopify just gets better and better.
I use this app to sell digital products and it's straightforward, simple, and lightweight! Definitely recommend to use this app. Really grateful!
Thank you for writing your review and for providing your feedback to us here. I'm delighted to hear that you've found the Digital Downloads app useful and we really appreciate you sharing your experience with us! -Victor, Shopify Support
Is this app perfect? No, but for what you are getting from a free app it is amazing. I wish it had more options like letting my customers download all their files in their order at once instead of individually. Would be nice if you can add multiple files for listing besides needing it to be in a zipped folder.
Hi, Created to Sew. Thanks so much for taking time to leave this review and also leave a great suggestion for future improvement. I will be sure to pass this onto our dev team. -Ivy, Shopify Support
Easy to use and setup. This app made it possible for us to do a workaround at a critical time! Very happy to recommend!
unbelievably easy to use and setup! thank you ! high recommendations!
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Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6
T: 604-409-3249
https://canadianbaristainstitute.com/
Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.
Used to work just fine, but now doesn't work on Safari at all (yes - I have the latest version), nor does it work on Chrome. Can't add attachments at all. And no help from developer.
Hi, there. Thank you for sharing the feedback. Safari and Chrome are two of our supported browsers. However, if the issue is persisting with the updated browsers, then I'd recommend getting in touch with our Support team directly here: https://bit.ly/3cJkx8V. Thanks! -Elias, Shopify Support