Recensioni (492)

Valutazione complessiva
2,6
Numero di recensioni per livello
  • Il 31% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 15% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 27% delle recensioni ha 1 stelle
28 agosto 2024

I don't know what the Devs did but this app is currently useless. Not only do new customers not get an email or a download link, but OLD customers lost access to their previous download links on their Order Status Page. This app literally does nothing now.

GOAT Tools
Stati Uniti
Oltre 2 anni di utilizzo dell’app
3 settembre 2024

If you sell digital downloads and think about moving to Shopify for this feature: don't, unless you have done your research. Soon after I switched to Shopify with all my customers, they stopped the support for the digital downloads app. I had many chats with the customer service, with different feedback. Some said I should look around for an additional app, others said, they appreciate the ...

Smart D'sign Embroidery
Australia
Circa un anno di utilizzo dell’app
Data modifica: 2 settembre 2024

This app was coded in the middle ages and haven't been updated since! Here are 2 critical issues:

- It is not compatible with the new customer account, there is no way for your client to download the files they purchased from the Order page.

- You cannot HTML markup the email templates for Download Ready and for Updated Product, all you're left with is some crude text that looks like a badly ...

Design Warlord
Marocco
Quasi 3 anni di utilizzo dell’app
6 settembre 2024

Terrible doesn't allow me to upload the files successfully i keep getting message saying try again later.

Shopify community doesn't even bother to help either. I'm paying $20 per month for nothing.

Starwayillustrations
Regno Unito
Oltre un anno di utilizzo dell’app
2 ottobre 2024

This app is complete balls, customers cant even login to view their product so if the initial email is lost the product is lost. complete shite just use sky pilot if ur strapped for cash.

Retrograde
Stati Uniti
11 mesi di utilizzo dell’app
11 ottobre 2024

Absolutely dreadful, do not use. It has been generating all kinds of bogus emails to my customers. Very embarrassing.

Meyer Devices
Stati Uniti
8 giorni di utilizzo dell’app
17 agosto 2024

It's simply an insult to Shopify customers that in 2024 there is no native, properly functioning digital download app. Links do not appear after purchase and there is no link to download again in the client panel. looking for another solution.

No Name Studio
Polonia
8 mesi di utilizzo dell’app
Shopify ha risposto 19 agosto 2024

Hey there, thanks for the review. I can certainly see the benefit of Shopify having a native function for digital products without the use of an application. I am going to ...

24 maggio 2024

App works for downloading digital images, then it stops functioning properly. Its glitchy. Now instead of automatically allowing users to receive a link in checkout confirmation... it "hangs up" and states there is a delay. When I look in admin, there is an unfulfilled status on the purchase.

So instead of automatically fulfilling the order, it hangs up and waits for a response on the admin side ...

Scott Farmer Art
Stati Uniti
Oltre un anno di utilizzo dell’app
Shopify ha risposto 27 maggio 2024

Hi, there. Thank you for sharing your experience and feedback! I'm happy to pass this on to our team who looks into improvements we can make. That being said, I'd also ...

9 settembre 2024

Recently application stopped working, no longer sends customers download links.

Corporate Snark
Stati Uniti
2 mesi di utilizzo dell’app
18 luglio 2024

DO NOT get this app. Shopify is no longer supporting it and this is a quote from a tech support rep: the current app is in maintenance mode, meaning that developers are only investing resources into resolving "critical security fixes or widespread bugs". After using it for four years I can no longer upload files.

Knot Another Hat
Stati Uniti
Circa 4 anni di utilizzo dell’app
Shopify ha risposto 23 luglio 2024

Hey, there! Thank you for taking the time to review Digital Downloads. While we still support the app, the scope of our support may be limited. If our support team confirms ...