Recensioni (492)

Valutazione complessiva
2,6
Numero di recensioni per livello
  • Il 31% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 15% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 27% delle recensioni ha 1 stelle
20 gennaio 2021

This app worked at first and now it's not working at all. It will not let me add any products and it wiped my other digital download product away and you're left with an error message if you try to download the product.

Yournailplugx- Luxury Handcrafted Press On Nails
Stati Uniti
5 mesi di utilizzo dell’app
Shopify ha risposto 22 gennaio 2021

Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. I'd be happy to take a closer look at this for you to see if I can determine ...

2 aprile 2021

It is not bad, but when using this application, my product is processed immediately, which is not good because the customer will receive a processing message. I would like to ask for help to solve this

DuarteBFitnessCo
Portogallo
4 mesi di utilizzo dell’app
Shopify ha risposto 13 aprile 2021

Thank you for writing your review and for outlining your issue with the Digital Downloads app here. You are able to choose between automatic and manual fulfilment within the ...

12 luglio 2022

We use this app to supply free files which accompany bought physical products. It almost works but is very buggy and you have little control over customer notifications (it seems to send them at random). Downloads have also vanished at times and had to be created again. It generates too much customer service traffic, and after three and a half months of struggling with it, we're going to look for ...

Adventure Books by Vertebrate Publishing
Regno Unito
4 mesi di utilizzo dell’app
Shopify ha risposto 26 luglio 2022

I am sorry to hear that you've experienced these issues with the Digital Downloads app but appreciate you taking the time to inform us here. I will be sure to pass your ...

31 dicembre 2021

Not working properly, can't add new products, server issues when I go to the app in the admin page.

South of Indigo Photography
Stati Uniti
4 mesi di utilizzo dell’app
Shopify ha risposto 3 gennaio 2022

I'm sorry to hear that you've experienced issues with the Digital Downloads app and we appreciate you notifying us here. If you have not done so already, you can try ...

11 aprile 2024

This app has now crashed on me and i have no way to put digital files to download for my customers. On top of that when it DID work itd send a downlaod link for my videos but itd only let my customers VIEW the video, wouldnt let them actually dopwnload it on mobile

CnC photos
Stati Uniti
3 mesi di utilizzo dell’app
Shopify ha risposto 15 aprile 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so ...

14 febbraio 2021

The upload is very slow/ It takes 30 minutes to upload winzip file to the website. I have check my network, and its damn fast.

Jasrina Lovecraft Shop
Malaysia
3 mesi di utilizzo dell’app
Shopify ha risposto 15 febbraio 2021

Thank you for writing your review and I'm sorry to hear that you've had issues with upload speeds for the Digital Downloads app. If you're using large files this may lead to ...

Data modifica: 12 maggio 2019

As far as APPs go this APP is okay. It is buggy in the back end if you try and update / revise attachments, you may find yourself using Dropbox and Chimpmail to deliver revisions if you want a real confirmation that people are getting them. Also there is no record of files being sent in the customer order timeline, which I see as a major flaw -- it should show (a) that the attachments were sent ...

Galli Creative
Stati Uniti
3 mesi di utilizzo dell’app
21 ottobre 2020

We connected clickfunnel to our shopify app with digital file using this digital downloads app but Why is it saying "the order has no digital attachment" when in fact it does?

Ananta Stones
Regno Unito
3 mesi di utilizzo dell’app
Shopify ha risposto 22 ottobre 2020

Thank you for sharing this feedback with us, and for letting us know about your experiences with the app. Clickfunnels is a third party service but I'd like to look into this ...

7 aprile 2021

I wanted to use this app for my e-books and audiobooks, but it only works for my e-boks. When the customer has downloeadet the linkk. The file is empty.

Forlaget drømmefangeren
Danimarca
3 mesi di utilizzo dell’app
Shopify ha risposto 13 aprile 2021

Thank you for taking the time to leave your feedback here. I would definitely recommend contacting our support team directly so that you can be authenticated and this issue ...

3 gennaio 2023

Unfortunately this app doesn't work for us as we have 15 variants per product and need to send the same digital download to anyone purchasing a specific product regardless of the variant they've purchased.

This means we have to tediously add the same download file to each of the 15 variants, for over 80 products! And potentially more as our site grows.

Ideally, we should be able to upload a ...

YGGYOLD
Regno Unito
2 mesi di utilizzo dell’app
Shopify ha risposto 23 gennaio 2023

Hey, there. Thanks so much for taking the time and sharing this feedback. We can see how being able to apply a single file when working with many variants can improve the ...