レビュー (491)

総合評価
2.6
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の12%は4つ星です
  • 評価の15%は3つ星です
  • 評価の15%は2つ星です
  • 評価の27%は1つ星です
2025年1月30日

It works great. My customers can easily download the files via mail. However, that's the one part I don't like. I want to have a direct download button within the confirmation page, so customers can download it right away instead of having to go to their mail.

Sample Factor
オランダ
アプリの使用期間:8ヶ月
2025年1月22日

I loved this app. But it stopped working randomly one day last week and none of my customers were getting links to their downloads.

The Nomadic Quilter
アメリカ合衆国
アプリの使用期間:4年以上
2024年11月16日

Basically stopped functioning properly ( No link on checkout page and random emails to customers with download links if they are lucky). Support said they are not continuing to support the app - would be nice to have been told before you upload thousands of digital files. They suggested using a few other 3rd party apps on their store - all of which are more to subscribe too than my actually shopify plan. Appalling and I will be looking at a new platform such as Payhip which looks after its customers way better. They need to do the right thing and fix the very basis problem such as giving customers a doenload link - not rocket science.

Paul Barker Music
中華人民共和国香港特別行政区
アプリの使用期間:5年以上
2024年12月23日

First time I used it, I muddled my way through, 2nd time was difficult, third time, even harder, I can't get the order to go over to the digital download side, so have manually sent a link to download it Have asked for support, but find support quite slow, they seem to spend more time writing niceities, than just helping. I wouldn't recommend, hopefully there is a better option out there, as this is frustrating. I have an urgent order and I can't get it to work. Was then told that the app developers are working on "crucial bugs" and to try sky pilot or another paid app instead, if shopify no longer care about keeping their apps working. remove them so their customers don't use them and then look like idiots to their customers when it doesn't work.

Nic's Pics Photography
ニュージーランド
アプリの使用期間:4ヶ月
2024年12月2日

this app was working fine then randomly stopped working. I can't get in touch with anyone and support tells me "it's been escalated" but it's been 5 days so far and still nothing. All of this is currently happening on black Friday weekend and NONE of my orders are fulfilled. I need to reach out to each customer individually to manually send them what they purchased. I can see that the app "requires an update by app developer" but support was not able to find that (I found it myself) and as of day 5 this is STILL not fixed.

Whoa Bella
カナダ
アプリの使用期間:約1年
2025年1月3日

I LOVED this app until it stopped working in Dec 2024. I can not upload my digitals to my products. It was sooo easy to use. Much easier than the other digital download products available. I wish you all would fix the app. Would make my day and business so much easier.

Erin's Crafty Delights
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年12月21日

Very easy to install and implement. I did it in under 5 minutes for my eBook. Did a test purchase and the email was automatically sent to me with the correct download link. No complaints so far -- I guess they fixed the update bug by now. Thank you Shopify!

Lucky Olive Atelier
アラブ首長国連邦
アプリの使用期間:約2ヶ月
2025年2月10日

When we release an update, only a small proportion of customers are receiving an email notification and the updated files aren’t being displayed within their account.

Flight Panels
イギリス
アプリの使用期間:2年弱
2025年1月16日

Like many others, this app was working fine then randomly stopped working. We need to move to something else.

The Fabric Hut
アメリカ合衆国
アプリの使用期間:11ヶ月
2024年10月15日

Works fine for me. After they pay it provides the Download LINK on the thank you page. It is just not sending an email with the download links. So its still functional.

SETHERS® | Premium 3D Printer Model Files
アメリカ合衆国
アプリの使用期間:2年弱