レビュー (492)

総合評価
2.6
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の12%は4つ星です
  • 評価の15%は3つ星です
  • 評価の15%は2つ星です
  • 評価の27%は1つ星です
2018年5月15日

Works as described - no complaints

Historygear
アメリカ合衆国
アプリの使用期間:3年以上
2023年1月19日

Honestly, this app worked beautifully from 2017 - 2022.
Then they updated it, now it takes forever to upload anything, Then near the end says upload failed, constantly crashes, doesn't deliver my files to the customers, and has me pulling my hair out in frustration. I am only now reviewing it because it worked fine before! Come on guys, please fix this! And don't say, oh its fine from our end. It ...

ATP Textures
オーストラリア
アプリの使用期間:3年以上
Shopifyが返信しました 2023年2月28日

Hey there, ATP Textures. Thank you for taking the time to leave us a review. I'm sorry to hear about the difficulties you've experienced with the app recently. We'd love to ...

2016年12月16日

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
アメリカ合衆国
アプリの使用期間:3年以上
2024年3月27日

Ne fonctionne plus... dommage

Un Dimanche Après-Midi
フランス
アプリの使用期間:3年以上
2021年10月9日

1) App does not open in Safari at all. Developers do not care
2) Impossible to search for a specific order, which is needed when proving chargeback cases, i.e. that a customer has downloaded the product
3) Does not work properly in chrome. When you press add a download, it will go to all downloads and then you have to click back to actually upload a digital file that you wanted to add to a ...

Photodobe
イギリス
アプリの使用期間:3年以上
Shopifyが返信しました 2021年10月11日

Hey, there. Thank you for taking the time to write this review and share this feedback. We can't be sure why it's not working on Safari, as it could be related to the browser ...

2015年11月29日

Outstanding app! I was worried about the import function and how well it would work, considering I had close to 800 products. Just had to do a few tweaks to my csv file, and I was ready to go. Thanks again!

Christian Accompaniment Tracks
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年5月31日

It badly misses the ability for users to re-download their files from their account page. It is such a hassle to keep having customers email because they can't access the links or lost the emails. If that would be added the app is definitely more than worthy of 5 stars!

Dragons' Garden
オランダ
アプリの使用期間:約3年
Shopifyが返信しました 2022年6月21日

We appreciate you taking the time to write your review and thank you for sharing your feedback with us here. I can appreciate why customers being able to more easily re- ...

2022年7月30日

This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!

Hellena
イギリス
アプリの使用期間:約3年
Shopifyが返信しました 2022年8月19日

Thank you so much for taking the time and writing this review! We're delighted to hear that our app was helpful and easy to use. If you need any help with Digital Downloads, ...

編集日:2022年10月28日

UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super ...

YODERCROSS
アメリカ合衆国
アプリの使用期間:約3年
2022年10月5日

There doesn't appear to be any way of automatically fulfilling digital pre-orders. I will soon have several hundred paid pre-orders, but the digital file will not be ready for another 2 weeks, and I don't want to have to go in and manually fulfill every single one by hand. I would happily pay for an app that added this functionality and worked 100% reliably! Also note that in the last year about ...

Tracks of the NYC Subway
アメリカ合衆国
アプリの使用期間:約3年
Shopifyが返信しました 2022年11月1日

Thank you for taking the time to write your review and for letting us know how you feel that the Digital Downloads app could be improved. I can certainly see why being able ...