レビュー (483)

総合評価
2.7
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の12%は4つ星です
  • 評価の16%は3つ星です
  • 評価の15%は2つ星です
  • 評価の26%は1つ星です
2019年11月6日

I have been trying to add an attachment to the Weekly Achievement Tracker on my website herbeautifulbrand.com and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.

Her Beautiful Brand
アメリカ合衆国
アプリの使用期間:2日
2019年7月25日

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

BigasPh
オーストラリア
アプリの使用期間:1日
2023年5月10日

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
オーストラリア
アプリの使用期間:1日
Shopifyが返信しました 2023年5月12日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the error: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2023年5月28日

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
ニュージーランド
アプリの使用期間:約19時間
Shopifyが返信しました 2023年5月30日

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can investigate this issue further. - Greta, Shopify Support

2014年8月1日

App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.

Sweetpea Cards
アメリカ合衆国
アプリの使用期間:約11時間
2021年11月1日

Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.

JumpShaper
ノルウェー
アプリの使用期間:約3時間
Shopifyが返信しました 2021年11月1日

Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support

2019年9月16日

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
アメリカ合衆国
アプリの使用期間:約2時間
2022年2月27日

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
アメリカ合衆国
アプリの使用期間:約2時間
Shopifyが返信しました 2022年3月8日

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2017年3月14日

Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product

Shoppelove
インド
アプリの使用期間:33分
2022年1月20日

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
韓国
アプリの使用期間:19分
Shopifyが返信しました 2022年1月31日

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.

We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support