レビュー (485)

総合評価
2.7
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の12%は4つ星です
  • 評価の15%は3つ星です
  • 評価の15%は2つ星です
  • 評価の26%は1つ星です
2016年7月7日

did love this now all of a sudden won't let me upload my files

Digitizersfriend Embroidery
アメリカ合衆国
アプリの使用期間:11ヶ月
編集日:2018年11月27日

Basic app. Mostly does what it says for free but has some significant drawbacks.

The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying when you need to change it for every single item.

Update: Having used this app for a while now and find it does not work consistently. I too often have to email customers the downloads because they can't access them. Have now also installed Sky Pilot and find that a much better app. Have deleted Digital Downloads.

I Wool Knit
オーストラリア
アプリの使用期間:2年以上
2016年4月17日

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sahin Designs
トルコ
アプリの使用期間:2年以上
2017年9月15日

Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.

Andre Distel Photography
ドイツ
アプリの使用期間:3年以上
2016年5月5日

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Mastering The Mix
イギリス
アプリの使用期間:3年以上
2015年10月28日

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

Feldenkrais Wa
オーストラリア
アプリの使用期間:2年以上
編集日:2022年6月24日

i really loved this app before the update. Befoe the update you could add files to draft products now you have to make the listing live to add the digital files which defeats the purpose and makes thing difficult if your store is mainly all digital downloads becasue a customer might try to buy the product when there is no file attached. like why who thought that was a smart idea?now if you add product it dose show up in the app and how can you add file if the app dose not show the item, the work around is going on chrome. so that's fun

Danidigitalstudio
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2022年7月17日

Thank you for taking the time and sharing this feedback with us. We understand that being able to attach files to draft products is important to you, and we'd be happy to share this feedback with our development team. We appreciate you for providing this feedback as they are taken into considerations on future releases. Thanks again. -Elias, Shopify Support

2016年12月16日

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
アメリカ合衆国
アプリの使用期間:3年以上
2023年9月9日

Terrible app, terrible support, couldn't get help for the issues, and many users are experiencing errors download through this app, but not on any other app, with the same exact files. Don't use it, or you will be hiring another support member to help handle all of the download error emails to come.

ModernMetalSongwriter
アメリカ合衆国
アプリの使用期間:10ヶ月
Shopifyが返信しました 2023年9月12日

Thank you for taking the time to write your review and we appreciate your feedback on how we can improve the Digital Downloads app. -Victor, Shopify Supprot

2020年4月11日

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

SavingNil
トルコ
アプリの使用期間:約2年