Digital Downloads , 407件のレビュー

総合評価
2.8
評価レベルごとの件数
  • 評価の33%は5つ星です
  • 評価の13%は4つ星です
  • 評価の15%は3つ星です
  • 評価の15%は2つ星です
  • 評価の23%は1つ星です
2019年5月23日

stopped working..can't add any more digital products..was working when i first installed it...don't know what happened..

ItemJunkie LLC
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年4月27日

La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !

makea
フランス
アプリの使用期間:23日
2014年3月26日

New to this and finding out how to add digital products is infuriating. I'm not dense, either.

FREENET
アメリカ合衆国
アプリの使用期間:20日
2021年8月2日

I did all the configuration of the app, but the email is not being sent automatically to my client, could someone help me? How should I proceed?

produtobom.com
ブラジル
アプリの使用期間:11日
Shopifyが返信しました 2021年8月10日

Thank you for reaching out and writing your review. In order to have the digital file automatically sent to your customer after they complete their purchase, you need to enable the "Automatically create fulfillments" option in the app's settings. This will ensure a download link is emailed to the customer immediately. More information on this can be found here: https://bit.ly/3e2fjEf.

If you have done this and emails still do not seem to be sending to customers after purchase, I would recommend getting in touch with our support team directly so they can take a closer look at this for you and help troubleshoot the problem: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2019年2月5日

App doesn't work...don't use it! Not worth the headache and hassle of resending customers the product

Behind The Bundles
アメリカ合衆国
アプリの使用期間:8日
2020年4月14日

Garbage app. Had to delete it. Would not send links upon fulfilling the order. It would essentially time out and then produce an error message.

Instructional Design Genius
アメリカ合衆国
アプリの使用期間:6日
2021年3月19日

I thought this app would be perfect for me since it's created by Shopify but it turned out that it's not working at all. I can't download anything and the download button doesn't work. Please fix that asap.

instantcurles.com
アメリカ合衆国
アプリの使用期間:5日
Shopifyが返信しました 2021年3月29日

I'm sorry to hear that you've had issues downloading products via the app, and thank you for sharing that feedback with us here. It's possible that this may be a local issue so I would recommend trying on other browsers and devices to see if the issue is replicable there.

If the problem persists, I would recommend contacting our support team directly so that you can be authenticated on the store and this issue can be investigated more thoroughly. You can reach out to us directly here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2020年9月29日

Great idea but the execution is lacking. Had to remove the app is it was marking unfulfilled order "fulfilled" after sending eBook, which ended up turning into a nightmare trying to figure out which orders had been fulfilled and not fulfilled with actual products. If the app did not do that this app would be GREAT! Hope this is fixed ASAP!

Next Door Specials
アメリカ合衆国
アプリの使用期間:4日
Shopifyが返信しました 2020年10月2日

Hi, there! You'll want to make sure that you've selected the correct fulfillment settings in your Digital Downloads app. Navigate to Apps > Digital Downloads > Dashboard, and click on the name of your digital product. Next, click on the settings icon > Settings, and make sure it's set to manual and not automatic. That should resolve this for you, but feel free to contact our support if it doesn't: https://help.shopify.com/en/questions. - Brie, Shopify Support

2019年9月16日

Won't even open the App dashboard on Safari. I've cleared all cookies etc, nothing. Waste of time.

stacyheyman
ニュージーランド
アプリの使用期間:4日
2019年6月28日

NOT working! Promising the setup was, maar it does not what it promises...

404 Page Not Found
The page you requested does not exist.

Village Publishers Holland
オランダ
アプリの使用期間:3日