Digital Downloads , 437件のレビュー

総合評価
2.8
評価レベルごとの件数
  • 評価の33%は5つ星です
  • 評価の13%は4つ星です
  • 評価の16%は3つ星です
  • 評価の16%は2つ星です
  • 評価の24%は1つ星です
2018年1月24日

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
アメリカ合衆国
アプリの使用期間:約2ヶ月
2018年12月25日

PCゲームのDownload販売をするためにこのアプリを導入しました。
Download回数制限など、最低限の機能はついています。
ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。
アップデートの希望が一つあります。
Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

Cub'sWorks
日本
アプリの使用期間:約1ヶ月
2021年5月28日

Digital Downloadersを使ってみて
結論でいえばDigitalコンテンツの販売がこのアプリを使うと簡単に実現します。とても便利でオススメします。
ただし問題点も多く混在します。まず商品リストの商品名を変更するとアプリのリストに反映されない!つまり商品名は永遠に訂正できない!
アップロードしたアタッチメントデータを削除しないで商品を削除すると、アプリのリストに削除した商品名が永遠に記載され続ける!
商品全て削除削除し、新規作成しない限り訂正手段がない!その場合、順番も変えれないのでチェックリストとして機能しない!
など、考えられないバグが存在します。このような問題があるので使用に際して、気楽に商品名を入力するとあとで訂正するのに大変な労力が必要なので使用する方は、この点を十分注意してください。
この点がなければ、とても機能的に優れてアプリなので早急の改善望みます。

IICONOICON
日本
アプリの使用期間:約1ヶ月
2017年2月12日

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Reshapely
カナダ
アプリの使用期間:約1ヶ月
2020年10月10日

App is good for the most part but im having issues with customers not getting the download link or the download link not working sometimes. Whats up with that?

JoeyTaylor
アメリカ合衆国
アプリの使用期間:約1ヶ月
Shopifyが返信しました 2020年10月12日

Thank you for sharing your feedback, and for letting us know about the troubles you've encountered with the app. I'd like to look into this further with you, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Oliver, Shopify Support

2023年3月11日

I have a problem with uploading files can you help me
One or more of your files failed to save. Please try saving again

3DPrintStoreSTL
ベトナム
アプリの使用期間:24日
Shopifyが返信しました 2023年3月14日

Hi, there. Thanks for taking the time to leave us a review for Digital Downloads. I understand that you're experiencing issues when uploading your files. Please ensure that your file sizes are no larger than 5 GB. If you are still having issues, we would like to help you look into this further. Kindly contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to hearing from you. - Mac, Shopify Support

2016年8月26日

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

Clothwerx
カナダ
アプリの使用期間:18日
編集日:2021年7月13日

MAJOR BUG It has one major problem which needs to be corrected to improve the quality. It is not synced with the Shopify Products Admin. When we delete any product from Shopify admin, it doesn't get deleted from the digital download app. Even we cannot delete it manually afterwards. One more major issue is in my case that its showing duplicate attachments in my digital download dashboard. Means it is showing 2 rows for the same product in the Dashboard Page. When I try to delete one the one is still showing. Its very confusing... it must be rectified as its a bug..

Future in Hands
インド
アプリの使用期間:8日
Shopifyが返信しました 2021年7月27日

I am sorry to hear that you've experienced these issues with the Digital Downloads app but thank you for providing us with your feedback here. I can see why these bugs would be an annoyance and I will be sure to pass your comments on to our development team. Merchant feedback plays a big part in how the Shopify platform and our apps develop over time so we appreciate you getting in touch here. -Victor, Shopify Support

編集日:2020年1月26日

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble.
I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit.

They didn't actually download the file but the app thinks they did.
This might be a device issue on their end but it's definitely something the developers should look into.
Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not.

If this issue gets fixed, I'll give 5 stars immediately!

Rimóczi Zsófi
ハンガリー
アプリの使用期間:8日
編集日:2018年3月23日

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
フィンランド
アプリの使用期間:1日