レビュー (253)

総合評価
2.8
評価レベルごとの件数
  • 評価の23%は5つ星です
  • 評価の11%は4つ星です
  • 評価の18%は3つ星です
  • 評価の19%は2つ星です
  • 評価の29%は1つ星です
2025年10月25日

This app allows up to 5gb of files per product, which is generous and very important for my business. There are problems when uploading more than one file to a product. It doesn't matter whether you try to upload multiple files at once or if you save one file, then add another later, nor does it matter what size the files are; after upload, saving will give you an endlessly spinning "saving" icon which will never actually save or resolve itself. It's really too bad, because this simple glitch spoils an otherwise perfect app.

Emerging Biology LLC
アメリカ合衆国
アプリの使用期間:2年弱
2025年8月22日

We've been using it for a LONG TIME, but it always had some issues. If you do not have loads of downloads and you are not afraid of reuploading files (because they WILL vanish), and files randomly corrupting (like one of the files from a zip document going completely missing) then this is the app for you

Bodybuilding Simplified
チェコ
アプリの使用期間:1年以上
2025年9月5日

A good app IF you only travel in one language. But as soon as you have multilingual download emails, it's useless.

Neuro-Transformation - by Dr. Sweta Adatia
ドイツ
アプリの使用期間:約2ヶ月
2025年8月18日

Works, but has issues. Not fully compatible with Flow. We use Flow to capture payment only once an order has been shipped. For orders that contain a mix of shipped and digital items, the digital items get stuck as "unfulfilled" as Digital Downloads appears to only fulfill items if payment is immediately captured at order creation. Even after we manually press fulfill on digital items, nowhere in the timeline is the emailing of the download links logged.

IFIT Montessori
カナダ
アプリの使用期間:約1年
2024年6月30日

I've used this app for almost ten years, and although it's not perfect, it does the job of sending my customers links to their purchased PDF patterns, and it's free.

I would LOVE it if the files you uploaded were marked with a date!

I would LOVE it if customer email addresses were synchronized with the address they use and updated in Shopify.
Finally, the customers who have canceled a purchase or have received a refund don't get a new link sent if the file is updated.

Finally, a hosted version of the app would be amazing. I wouldn't mind paying for one, so I wouldn't have to manually send people new links to their PDFs.

Wardrobe By Me

Wardrobe By Me
デンマーク
アプリの使用期間:8年以上
Shopifyが返信しました 2024年7月2日

Thank you for taking the time to write your review and I'm glad to hear that you've gotten good use out of the Digital Downloads app over the last ten years. The feedback you've provided us on how we can improve the app is appreciated and I'll be sure to pass this onto our app development team. -Victor, Shopify Support

2025年7月1日

When it works, it is amazing but I've been receiving emails from customers saying they never received an email with their downloads... they can't find it in their spam either.

Bernadette Teaches Music
アメリカ合衆国
アプリの使用期間:7ヶ月
2025年1月30日

It works great. My customers can easily download the files via mail. However, that's the one part I don't like. I want to have a direct download button within the confirmation page, so customers can download it right away instead of having to go to their mail.

Sample Factor
オランダ
アプリの使用期間:8ヶ月
2025年2月26日

In the Shopify Digital Downloads app, when viewing an individual digital product, it would be extremely helpful to be able to click "Previous" and "Next". This functionality is already built into the main Products section of the UI.

I cannot express how much it would help me to have this implemented in a similar location of the Digital Downloads app.

It would cut the time and effort required for me to upload new digital files by 75% or more. I have hundreds of digital products that I have to update each time there is a revision, and this is an extremely laborious process with the current app dashboard.

Ethnologue Store
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年12月20日

Useful app for my site - but there was a recent change where download file purchases can no longer be automatically flagged as Fulfilled. Is it possible to provide this option again?

PastPros
カナダ
アプリの使用期間:約5年
Shopifyが返信しました 2023年1月11日

Hey, there! This update only applies for bundled digital and physical products - you should still be able to automatically flag single file purchases as fulfilled. If you have any questions, don't hesitate to reach out to our support team and let us know! - Brie

2024年7月8日

I have been using your application since November of last year, and everything has been running smoothly. However, since the latest Shopify update, I have encountered a problem.

When a customer places an order, they no longer see the download link on the page, even though I have it activated in the settings. This issue only started occurring after the recent update.

I would greatly appreciate your assistance in resolving this issue. By the way, I want to mention that the application is otherwise very, very good.

HYPE WORLD
ポーランド
アプリの使用期間:11日
Shopifyが返信しました 2024年7月10日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support