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It's broken again. Customers don't receive download link.
Hi there, thank you for reaching out. If you're having issues with customers not receiving the download link for their purchase please contact our support team directly so we can troubleshoot this further: https://shopify.link/vRnL. -Victor, Shopify Support
Perfecta, es fácil de usar y para lo que necesito es mas que suficiene. Yo regalo PDF o jpeg en mi tienda de Imprimibles digitales.
Y funciona perfectamente, hecho en falta poder customizar el color de el botón de descarga en la parte final del checkout.
Pero me funcina genial.
Excellent. This app is great for selling software and offer services.
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
OHMGSH! There are alot of apps that I download and then delete because they are not compatible with what I am looking for, but this app is everything I need! Its super easy for my customers to purchase and download their party printables and event decor! Thanks for offering this and I hope you all make more like it! BTW never a problem or crash with the app!
Great app overall. Does what it says. Would be great to have it integrated right on the product description page and batch editing functionality would be a huge bonus!
Thanks for providing this freebie!
I've been using this app for a while now and find it great. It is simple and does what's required and it's free, so I can't ask for more. The only issue I find is after uploading a pdf, the options are not available immediately but a simple refresh of the page and they are there. Support was great too when I needed help!
Hey, there! Thank you for taking the time and writing this review. We're delighted to hear that you're enjoying our Digital Downloads app! It's likely that the system requires a moment for the files to be available, and refreshing the page helps speed up the process. However, if you experience any issues with uploading files, then we'd be happy to further assist you via callback, live chat, or emails. Please don't hesitate to get in touch with us on the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support
Please get back to me. When my customers buy a product variant for download they get the download link for another variant?!
Thank you for sharing your feedback, and for letting us know about the areas where you'd like to see the app improve. I'll be sending your feedback along to our developers so that our team can get a better idea of the features that merchants like yourself are looking for. - Oliver, Shopify Support
Hi. it's a really nice app.
what Maximum upload file size for a single product and all the products?
Glad to hear you're enjoying the app so far! The maximum upload file size is 5GB. There is no total maximum. Hope that helps! - Brie, Shopify Support
Works as described - no complaints