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I wanted to use this app for my e-books and audiobooks, but it only works for my e-boks. When the customer has downloeadet the linkk. The file is empty.
Thank you for taking the time to leave your feedback here. I would definitely recommend contacting our support team directly so that you can be authenticated and this issue can be investigated by our team. You can reach out to us directly here: https://bit.ly/2AWw5VA. -Oliver, Shopify Support
Does exactly what I need it to do
i am unable to download this app to my shopify. i left 3 messages and haven't retrieved a response back at all.
Hi, there. Thank you for reaching out and taking the time to leave this review. We are sorry to hear you are experiencing this issue. I would recommend clearing your browser history, cache and cookies before trying to download the app again. You could also try an incognito or private browser or an entirely different web browser as a test.
If you're still running into issues with Digital Downloads after these tests, please get in touch with our Support team by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and logging into your account. Take care! -Marty, Shopify Support
Great app - need a few changes !!
* Need to add a Clear or Delete option to the Download Dashboard !!
* Payments need to be verified BEFORE sending the download link !!
The app certainly does do the job and is relatively easy to use. However, I cannot give it 5 stars without the ability for users to re-download their files from their account page. Having to direct confused customers to hunt down an email they may or may not have anymore is a poor user experience. That's a glaring problem, and I'll likely need to find another solution for digital products if I can't sort out a way to modify the template myself.
Hi there, LambdaFive. Thanks for taking the time to leave a review for Digital Downloads. The ability for customer's to re-download perviously purchased files from their account is definitely something that we've had requested to be added in the past. I've gone ahead and passed this review along to our Product Teams so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support
App. works great! I used it on some coloring book pages I created and it worked the first time!
This is awesome! Especially with it being free and it integrates itself so you do not have to add any codes to the theme.
The only thing I wish for in the future - I would even maybe pay for it... Is hopefully they will add a subscription service for the digital downloads.
my site: lsphotoshopactions.com
Très bonne application, claire, simple, pratique. J'apprécie également beaucoup la gratuité. Je ne comprends pas les mauvaises notes.
This app does not work when I download it. Says "Server Error". Any guesses why it's not working? Can anyone recommend me another free app where I can sell digital products, thanks.
App doesn't load, constantly telling me its my browser after clearing cookies, history and updating everything it still doesn't work.