Avaliações (485)

Avaliação geral
2,7
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 15% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 26% das classificações são de 1 estrelas
Editado a 23 de março de 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
Finlândia
1 day usando a aplicação
1 de agosto de 2014

App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.

Sweetpea Cards
Estados Unidos
About 11 hours usando a aplicação
11 de abril de 2023

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
Brasil
1 day usando a aplicação
Questão respondida por Shopify 15 de abril de 2023

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support team for help. You can use this link (https://bit.ly/2AWw5VA) to get in touch with them. Thanks again for your review! -Imogen, Shopify Support

30 de setembro de 2023

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
Estados Unidos
About 11 hours usando a aplicação
Questão respondida por Shopify 3 de outubro de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

1 de novembro de 2021

Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.

JumpShaper
Noruega
About 3 hours usando a aplicação
Questão respondida por Shopify 1 de novembro de 2021

Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support

16 de setembro de 2019

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
Estados Unidos
About 2 hours usando a aplicação
27 de fevereiro de 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Shopify 8 de março de 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

26 de outubro de 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Suíça
About 5 hours usando a aplicação
14 de setembro de 2017

Works for us! Thanks, Shopify!

Quan Jewelry
Estados Unidos
About 1 hour usando a aplicação
19 de agosto de 2022

I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"

Float Chile
Chile
About 1 hour usando a aplicação
Questão respondida por Shopify 29 de agosto de 2022

Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working well for you as you sell digital products online.

At this time it is not possible to translate the phrasing within the app to languages other than English, although I can of course see why this would be beneficial to your business if you're selling products to customers in Spanish-speaking countries. I will be sure to pass your suggestions onto our development team for them to review.

Thanks again for reaching out and I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support