Avaliações (480)

Avaliação geral
2,7
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 16% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 26% das classificações são de 1 estrelas
2 de agosto de 2019

God I hate shopify. First, why do i have log in AGAIN in the same browser that I just logged into my "store". I came to shopify when I was in a bind, now Ive just been lazy. Ive lost 2k a month in sales since coming here. Google doesn't even have me indexed any more!!!! wtf. I was number 1 in my category on google search before I came here..back to current problem. How the .... do I view my digital download files that I uploaded? you would think this would be a normal request, or at least a simple way to access the files so I can see what up there. I am sure it is a simple 1 2 3 click here select that then click there..but I cannot find it. This little addon is working perfectly, but it lost something in it's navigation functionality. it's been...shopified.

AITExam.com
Estados Unidos
About 1 year usando a aplicação
3 de março de 2017

It's a very great start to a digital delivery service. It is a bit clunky and would be very nice if we could load more than one file to be downloaded. It would cut down on a lot of support time spent describing to people how zip and pdf files work. It would be even better if we could also have this just integrated into the listing instead of having the separate app. All in all, it's pretty cool if you only have one file. Thank you so much for your work. Please keep on improving. Excellent start.

Qtsylife
Estados Unidos
11 months usando a aplicação
Editado a 31 de janeiro de 2023

The customer service agent is helping me patiently, so I will update my previous review. I am hoping the app issue can be solved soon, so I can start to sell

Eve Bee Psychic Reading Studio
Estados Unidos
10 months usando a aplicação
6 de março de 2021

It's good but slow. All my customers say they don't get their link to download until hours later. if the links popped up faster, this app would be amazing!

www.HairPerfexion.com
Estados Unidos
9 months usando a aplicação
Questão respondida por Shopify 16 de março de 2021

I'm glad to hear that you're enjoying using the app but am sorry to hear about these slow delivery speeds! I would recommend reaching out to our support team directly so that you can be authenticated on your store, and this issue looked at more closely for you: https://bit.ly/2AWw5VA.

Thank you for taking the time to write your review and provide us with your feedback. -Victor, Shopify Support

5 de outubro de 2021

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

GRAUX | Inspiring Guitar Loops
Bélgica
8 months usando a aplicação
Questão respondida por Shopify 11 de outubro de 2021

Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

29 de junho de 2020

Review / Stars based on my opinion and the store I was trying to create for content creators.

It's alright, I do videography, photography and capture my own audio files. This app does not support and doesn't show much support for audio/ambient/foley artists and videographers. The reason I say that is, one it does not support .wav files as standard and .mov files or prores files.

So those looking to maybe use this platform (Shopify) and this app (Digital Downloads) as a native solution to provide content or assets in uncompressed assets you need to look somewhere else.

Unless you're ok with compressing your files in the form of zipping. But if you want to provide the utmost quality, compressing files is not a solution.

Sadly Shopify is not a platform for creators in this sense.

I'm so sad :(

Digell - Stock Photo, Video, Audio for Creators.
Estados Unidos
7 months usando a aplicação
10 de junho de 2020

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

CANDYCUSH
Alemanha
5 months usando a aplicação
19 de dezembro de 2022

The app seems to work fine! When you upload a pdf file to a product it will be sent to the buyers e-mail.
The only issue that I had is that I want the pdf to show up at the products so my customers can download it for free (if they want) before buying the product. But anyway this is a free app so I am thankful anyway.

SmartElectros
Suécia
4 months usando a aplicação
8 de abril de 2018

Nice app but it only lets me have one download up at a time

5 Divine
Estados Unidos
4 months usando a aplicação
23 de junho de 2018

Customers can't resend the email to their email accounts if they lost the first email with the download link...

Bedurion
Espanha
4 months usando a aplicação