Avaliações (492)

Avaliação geral
2,6
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 15% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 27% das classificações são de 1 estrelas
11 de março de 2024

The app shows unsupported and dropped all of our download files?

Nebraska Quilt Company
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shopify 19 de março de 2024

Hi there, thanks for reaching out. If your files have disappeared and the app is now showing as unsupported, please contact our support team directly so we can look into this ...

5 de março de 2021

Only allows you to add one digital product. This app is not for anyone needing to upload several live downloadable products.

Slather Bath + Body Subscription
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shopify 6 de março de 2021

Hey, there! To clarify, you're welcome to add multiple digital products, however you'll only be able to add one attachment per product. If you need multiple attachments on ...

20 de janeiro de 2022

Doesn't work. Tried to use this to upload png files for sale and it just keeps saying add product once i hit add digital file. Set on a loop

StarrInkDesigns
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shopify 2 de fevereiro de 2022

Thank you for writing your review and for letting us know that you're having this issue. I would recommend uninstalling and reinstalling the app to see if that solves the ...

3 de agosto de 2023

This app is horrible and unreliable. If you considered using this app for your business just read through the reviews.

The Stitchologist
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shopify 8 de agosto de 2023

Hi there, thank you for your review. It is regretful to hear that you did not enjoy using the Digital Downloads app but we appreciate you taking the time to share your ...

15 de fevereiro de 2016

I agree with the last two reviews. This app was PERFECT when it allowed for manual fulfillment at a later date, but sent the download immediately upon checkout completion. Now, that functionality has been changed / disabled and support has given me a similar response, stating that functionality was incorrect (although, sounds like at least a few of us didn't think so). Maybe let the app do what ...

6131 Records
Estados Unidos
Aproximadamente 1 ano usando a aplicação
5 de abril de 2017

App is not working? How do you add/edit attachments?!

Gulush
Estados Unidos
Aproximadamente 1 ano usando a aplicação
18 de julho de 2024

Doesn’t work, does not upload, never finishes uploading 0 stars

GAP
Reino Unido
3 meses usando a aplicação
Questão respondida por Shopify 23 de julho de 2024

Hey, there! I'm sorry to hear you're experiencing an issue with the Digital Downloads app. If you're open to it, you can try the following local troubleshooting steps to ...

5 de setembro de 2024

Doesn't actually send the product when it says it does. Not a good app.

Premium Presets
Estados Unidos
2 dias usando a aplicação
11 de novembro de 2023

Läuft nicht! Die letzten Jahre nie pPobleme gehabt und heut, wo die große Eröffnung ist funktioniert es nicht! Digitale Produkte werden nicht versendet und ich hab mehr Arbeit als alles. Deinstallieren bringt da auch nix

Primaskitchen
Alemanha
Aproximadamente 1 ano usando a aplicação
29 de novembro de 2021

i wouldn't advise anyone to use this app, free or not. lately not one of my customers has been able to receive their downloads after purchase and i have been having to go back and manually email all of them which is time consuming. i have to shut my store down because of this to switch to something better.

The Glam Book
Estados Unidos
12 meses usando a aplicação
Questão respondida por Shopify 30 de novembro de 2021

Hi there, we are sorry to hear you have experienced this issue. I would advise re-installing the app to see if these issues continue. If so, I would then recommend reaching ...