Avaliações (480)

Avaliação geral
2,7
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 16% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 26% das classificações são de 1 estrelas
9 de setembro de 2015

This app has two major drawbacks:

1. You cannot set download links to expire after a set amount of time. This is bad.

2. Customers cannot access download links from their account page.

Both of these issues seem like obvious features, and I can't understand why they aren't included.

Nuzzard
Estados Unidos
3 months usando a aplicação
10 de julho de 2022

Unfortunately you can't develop in SAFARI with this app. It would be really nice if they would have said that and saved me an hour trying to figure that out. I haven't tried testing a download with Safari as yet. Let's hope it at lest does that.

Old School Dungeon Master
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 26 de julho de 2022

Thank you for writing your review and I'm sorry to hear that you've had this issue. Some Shopify apps will not work correctly in Safari, and this is often due to the cross-site traffic settings within the Safari browser. We recommend that you head to Safari > Preferences > Privacy and unchecking the "prevent cross-site tracking" option.

Once this is done, please restart your browser and clear your browser's cache and cookies if need be. If the issue persists, you can contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

27 de outubro de 2014

great app so far good no problems with i can recommend it is free why not try.
gina mums-kidsworld.com

Mums-kidsworld.com
Reino Unido
3 months usando a aplicação
15 de maio de 2022

The app certainly does do the job and is relatively easy to use. However, I cannot give it 5 stars without the ability for users to re-download their files from their account page. Having to direct confused customers to hunt down an email they may or may not have anymore is a poor user experience. That's a glaring problem, and I'll likely need to find another solution for digital products if I can't sort out a way to modify the template myself.

LambdaFive
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 8 de junho de 2022

Hi there, LambdaFive. Thanks for taking the time to leave a review for Digital Downloads. The ability for customer's to re-download perviously purchased files from their account is definitely something that we've had requested to be added in the past. I've gone ahead and passed this review along to our Product Teams so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support

5 de março de 2023

If I could upload MIDI Files for digital downloads this ap would be amazing! seems pretty stright forward though

BeatMakerMerch
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Shopify 8 de março de 2023

Hey, there! Thanks for leaving us a review for Digital Downloads! The app should support several different file types, so I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so you can have one of our advisors assist you in real time with your options. Also, make sure that your files aren't greater than 5 GB in size! -Imogen, Shopify Support

24 de janeiro de 2018

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
Estados Unidos
About 2 months usando a aplicação
25 de dezembro de 2018

PCゲームのDownload販売をするためにこのアプリを導入しました。
Download回数制限など、最低限の機能はついています。
ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。
アップデートの希望が一つあります。
Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

Cub'sWorks
Japão
About 1 month usando a aplicação
28 de maio de 2021

Digital Downloadersを使ってみて
結論でいえばDigitalコンテンツの販売がこのアプリを使うと簡単に実現します。とても便利でオススメします。
ただし問題点も多く混在します。まず商品リストの商品名を変更するとアプリのリストに反映されない!つまり商品名は永遠に訂正できない!
アップロードしたアタッチメントデータを削除しないで商品を削除すると、アプリのリストに削除した商品名が永遠に記載され続ける!
商品全て削除削除し、新規作成しない限り訂正手段がない!その場合、順番も変えれないのでチェックリストとして機能しない!
など、考えられないバグが存在します。このような問題があるので使用に際して、気楽に商品名を入力するとあとで訂正するのに大変な労力が必要なので使用する方は、この点を十分注意してください。
この点がなければ、とても機能的に優れてアプリなので早急の改善望みます。

IICONOICON
Japão
About 1 month usando a aplicação
12 de fevereiro de 2017

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Reshapely
Canadá
About 1 month usando a aplicação
10 de outubro de 2020

App is good for the most part but im having issues with customers not getting the download link or the download link not working sometimes. Whats up with that?

JoeyTaylor
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Shopify 12 de outubro de 2020

Thank you for sharing your feedback, and for letting us know about the troubles you've encountered with the app. I'd like to look into this further with you, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Oliver, Shopify Support