Avaliações (492)

Avaliação geral
2,6
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 15% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 27% das classificações são de 1 estrelas
14 de dezembro de 2019

Perfecta, es fácil de usar y para lo que necesito es mas que suficiene. Yo regalo PDF o jpeg en mi tienda de Imprimibles digitales.

Y funciona perfectamente, hecho en falta poder customizar el color de el botón de descarga en la parte final del checkout.

Pero me funcina genial.

TINIKI STUDIO
Espanha
Mais de 4 anos usando a aplicação
26 de dezembro de 2023

In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app ...

Innovation Sounds
Eslováquia
Mais de 4 anos usando a aplicação
Questão respondida por Shopify 2 de janeiro de 2024

Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. ...

31 de janeiro de 2020

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

Loja da Mente
Brasil
Mais de 4 anos usando a aplicação
31 de agosto de 2016

OHMGSH! There are alot of apps that I download and then delete because they are not compatible with what I am looking for, but this app is everything I need! Its super easy for my customers to purchase and download their party printables and event decor! Thanks for offering this and I hope you all make more like it! BTW never a problem or crash with the app!

Hiding Place Boutique
Estados Unidos
Mais de 4 anos usando a aplicação
28 de agosto de 2016

Great app overall. Does what it says. Would be great to have it integrated right on the product description page and batch editing functionality would be a huge bonus!
Thanks for providing this freebie!

Party Band Sheet Music
Canadá
Mais de 4 anos usando a aplicação
Editado a 21 de junho de 2018

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
Austrália
Aproximadamente 4 anos usando a aplicação
6 de junho de 2023

I used digital downloads for the first few years my store was open and then switched to an app with more bells and whistles. I have tried out the new version and would like to switch back, but it cannot access orders placed when the app wasn't installed. There is no download link on their order status page and no downloads email. So any customer that needs to access their download again, I will ...

Social Emotional Workshop
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shopify 11 de junho de 2023

We appreciate your honest feedback regarding our Digital Downloads app and will work towards creating a better experience! We will pass this feedback on to our developers! - ...

13 de junho de 2014

TOTAL & UTTER SHIT.

I process between 30 & 40 orders a day for digital downloads and every day I receive complaints from customers that they have not received the download link. I have contacted support several times and they always say that they don't see a reason why the e-mail was not received. When I look in the app I am finding that every 3rd order is going un-downloaded. I'm having to ...

Knit-O-Matic
Canadá
2 meses usando a aplicação
5 de maio de 2022

Great free app! Working very good! But there's one feature that i need( not only me i think), when clients cant get access to download link through theirs accounts on a website. Already checked this, there is a order status page link in theirs order information, but when you click on it - nothing happens. I have already contacted support several times , but never receive any reply. I know this ...

CGHELIOS
Ucrânia
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shopify 6 de junho de 2022

Hi, there. Thanks so much for taking the time to leave a review for us here on Digital Downloads. I'm sorry to hear about this link issue you're having with your order ...

11 de abril de 2022

I've been using this app for a while now and find it great. It is simple and does what's required and it's free, so I can't ask for more. The only issue I find is after uploading a pdf, the options are not available immediately but a simple refresh of the page and they are there. Support was great too when I needed help!

ArbeeDesigns
Nova Zelândia
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shopify 21 de abril de 2022

Hey, there! Thank you for taking the time and writing this review. We're delighted to hear that you're enjoying our Digital Downloads app! It's likely that the system ...