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It's free and bearing that in mind it's superb.
You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.
easy to use and does what I need it to do!
This app worked at first and now it's not working at all. It will not let me add any products and it wiped my other digital download product away and you're left with an error message if you try to download the product.
Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. I'd be happy to take a closer look at this for you to see if I can determine what the issue is, and hopefully get things resolved for you. Please keep an eye out for my email and get back to me there if you'd like assistance with this issue. -Victor, Shopify Support
We installed this app as we have several ebook type products on our store. It works perfectly, automatically emailing our customers with the link to download without us having to do anything. Only downside is that when you have a mixed order, with both physical and downloadable products you either have to manually email the customer a link or remember that even though the order has been marked "fulfilled" you still need to ship the physical products.
The App works as advertised BUT if you have a product with say 100 variants and you want to add a file to the order completion for download Even though all the variants use the same file you have to upload a file for every variant when there is only 1 file you want to use, so shopify again want you to upload hundreds/Thousands of the same file to there servers????????????
Adding a single product without variants is not an option as recommended by Shopify. That's will not work and if it did it's just a band aid for a botched piece of coding
Hi, there! Thank you for sharing your feedback. You do need to upload separate files for each variant, since in most cases you would be uploading a different file for each. If you're using the same file for all your variants, I recommend creating one product without variants. You can check out this help document (https://shopify.link/BWzd) for more information! - Greta, Shopify Support
Works great and easy to use. Don't even have to think about it once it's set up.
I have this set up on a shop that fulfills physical items, but use this feature to make free PDF downloads available while still gathering emails.
Since I use it to provide free downloads to my customers, my only wish is that for free orders all they would have to provide is name and email address - rather than still going through checkout like regular orders. I think that turns some people off from completing the process.
Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.
I am enjoying this component, and I want to suggest, perhaps add on a couple functions to make it an even better experience for users. 1. File Uploaded Timestamp
2. Auto Or Manual Expiration Date for once order has been created. For example, download link only works for 7 days., etc
Hi, there! Thank you so much for sharing your feedback with our team. We are always looking to improve our product and offerings, and we can only do that by listening to real merchants like you.
I will be sure to pass your comments along to our product development team for consideration. Thank you again. -Olivia, Shopify Support
i dont understand why it keeps saying it unsupported... does anyone know an alternative app
Hi, there!
Thank you for taking the time to share your review.
I understand that you're seeing an error message that the app is 'unsupported.' Could you try uninstalling and reinstalling the app to see if this resolves the issue? -Victoria, Shopify Support.