评论 (485)

整体评分
2.7
每个评分等级的数量
  • 31% 的评分是 5 星
  • 12% 的评分是 4 星
  • 15% 的评分是 3 星
  • 15% 的评分是 2 星
  • 26% 的评分是 1 星
2013年4月2日

Works pretty well!

Except for the fact that the download email ends up in the spam of some customers...

Urbania
加拿大
大约4年 人在使用应用
2015年11月20日

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

Mannequin Madness
美国
12个月 人在使用应用
2021年6月25日

the app is great despite one issue, when the customer receive the email that contains the download link, it takes him to the download page and there is a "Download Now" button there but it comes with white color so the customers cannot see it and i should send it to them later, and i solved it by changing the background color to gray, but still sometimes the clients cannot see it because the white color is very light to be seen, so can you help me and clarify how to change this color because i tried a lot without any success.

MHMStudios
阿拉伯联合酋长国
12个月 人在使用应用
Shopify已回复 2021年7月1日

Thank you for reaching and for writing your review, and I'm glad to hear that you've enjoyed using the app. We appreciate you sharing your feedback with us here.

In terms of the issue you have experienced, it is not possible to edit the download page within the Shopify theme editor and all customization options that exist are the ones shown within the app itself. I can see why being able to change the colours of the text on the download page would be helpful and will be sure to pass on your feedback to our development team for their consideration. -Victor, Shopify Support

2016年8月11日

Love this app for my monthly freebies. Very easy to use.

Studio 110
新西兰
12个月 人在使用应用
2021年6月1日

I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.

Stones + Paper
美国
1年多 人在使用应用
Shopify已回复 2021年6月9日

Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to bundle multiple files together (https://bit.ly/3pDsqkJ). This way, you're able to include all 5 of your greetings cards in one listing. Cheers! -Elias, Shopify Support

编辑时间:2018年6月21日

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
澳大利亚
大约4年 人在使用应用
2023年6月6日

I used digital downloads for the first few years my store was open and then switched to an app with more bells and whistles. I have tried out the new version and would like to switch back, but it cannot access orders placed when the app wasn't installed. There is no download link on their order status page and no downloads email. So any customer that needs to access their download again, I will have to send manual links to each product they purchased.

Seems like really terrible UX, especially when I got an email from Shopify telling me to switch back when the new version was released. Seems like you might want to support previous orders and not create a customer service headache.

Social Emotional Workshop
美国
大约4年 人在使用应用
Shopify已回复 2023年6月11日

We appreciate your honest feedback regarding our Digital Downloads app and will work towards creating a better experience! We will pass this feedback on to our developers! - Nia, Shopify Support

2021年2月14日

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Blessed Be Boutique
美国
11个月 人在使用应用
编辑时间:2021年6月12日

I can attach things just fine, but the customers never get update emails if a product they bought gets updated with a new file. Support is looking into it. Update: It's been 1 month and no word from Shopify Support. The last correspondance made it very clear that this app is not part of what you are paying for when using Shopify and they said that this app isn't made for sending out update emails. They know what the issues is but basically said not to expect a fix. They also said that they do not take any responibility if this apps hurts your business.

Øivind Rosvold - Boutique Audio & Design
挪威
1年多 人在使用应用
Shopify已回复 2021年5月24日

Thank you for reaching out and posting your feedback here, and I'm sorry to hear that you've experienced this issue. My understanding is that customers should be receiving this email when a new file is updated, so this does sound like a bug or technical issue; I'm glad that you have reached out to our support team and I hope that they are able to resolve this for you. -Victor, Shopify Support

编辑时间:2023年2月1日

Since last update I cannot access upload from within my product in shopify. "add digital file), error "no such page". But instead have to go the Apps new dashboard, search again for the product and only then can upload. THIS IS A MUCH WORSENED WORKFLOW!!
Will you do something about it?

Christians Sheet Music
德国
接近4年 人在使用应用
Shopify已回复 2023年2月28日

Thank you for taking the time to share your review. We would like to help you look into this further. Please contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to supporting you. -Olivia