评论 (485)

整体评分
2.7
每个评分等级的数量
  • 31% 的评分是 5 星
  • 12% 的评分是 4 星
  • 15% 的评分是 3 星
  • 15% 的评分是 2 星
  • 26% 的评分是 1 星
2020年9月14日

I have so many customers writing me that they are unable to download their files. Iphone and Ipad. And Safari browser is an issue as well. I've reached out to Shopify Support - but they couldn't solve the problem.

MY FAVOURITE THINGS • KNITWEAR
丹麦
大约2年 人在使用应用
Shopify已回复 2020年9月18日

Thank you for sharing your feedback with us. I'm sorry to hear that your customers have been experiencing trouble downloading their files. I do see that we've responded to your emails, have you received those responses?

I wasn't able to replicate the issue on my end here. Nevertheless, I'd love to take a closer look into this for you to see what we can find out. I've gone ahead and sent you another email requesting some more information to get to the bottom of this. Please let me know here if you have don't receive it - otherwise, I look forward to continuing our conversation through there. Hope to hear from you soon! - Ryder, Shopify Support

编辑时间:2017年1月9日

The Good
Simple interface, ideal for attaching pdf instruction manuals or rebates to products.

The Bad
No customization
No sorting options
No way to purge items from the list without editing individual products and removing their associated files
After adding a digital attachment to a product you must refresh the page to change the settings on how that digital file is delivered. There is no way to configure default settings to apply to all products you carry.
If you use SmartVendor-Shopify E360 removing products with smartvendor breaks the list and leaves phantom entries. There is no way to remove these entries. We are looking at completely removing the app and reinstalling it to try to fix/simplify the list.
When we asked about future development we were referred on to a $40/month product that does not work well with stores that have a large number of sku's. We have 4000+ so it would not have worked for us.
No way to attach files to a parent item and all it's sub-variants. Even if all variants use the same file they must all be added individually.

This is all disappointing. The app has a huge potential as an improvement in the system but Shopify seems to be more interested in farming it out to third party developers.

Al Flahertys Outdoor Store
加拿大
大约2年 人在使用应用
编辑时间:2021年7月14日

This works well to add a single file to a product. However, it is exceedingly irritating to have to make adjustments on the variant level instead of product level. Ex, to change the fulfillment settings from automatic to manual. Or to add files - you have to individually add each file to each variant. I feel like there should be a tick box, or something in the general settings, to choose to make these changes on the product level. If digital downloads are a core piece of your business and you have a wide inventory, I would look at using another app!

Beehive Wool Shop
加拿大
接近2年 人在使用应用
Shopify已回复 2021年7月29日

Thank you for providing your feedback to us here and I can appreciate why the suggestions you have made would make the Digital Downloads app a more intuitive and useful app to use for your Shopify store. I will be sure to pass your feedback onto our development team as merchant feedback is heavily considered when upgrading and improving the platform and our apps. -Victor, Shopify Support

编辑时间:2020年3月4日

This app works did not work for us. It would be nice to be able to use an upload in more than one purchase option. I'm sure the support team will get it working soon.
https://avroliner.com
https://www.kinkytoy.store

Avroliner Project
加拿大
接近2年 人在使用应用
2014年11月18日

Nice app for digital content downloads and eBooks.

VowFit
加拿大
接近3年 人在使用应用
2016年12月13日

This is app is great! Makes uploading my ebooks much easier. Thanks I totally recommend
www.shoplife.store

Shoplife Store
美国
5个月 人在使用应用
2015年1月2日

We love this app. so glad we found it. It is super easy to use.

Virgin Hair Depot
美国
5个月 人在使用应用
2018年9月10日

I've only started using this app. I'm very happy with it. Thanks. Jason Newland.
https://jasonnewland.com/

Jason Newland - FREE Hypnosis mp3 Downloads since 2006
英国
5个月 人在使用应用
2017年5月2日

very useful if you plan on selling virtual products.

Elegantgreatdanejewelry
美国
5个月 人在使用应用
2016年7月18日

So far so good.

- Simple and easy
- Handles product variants well.

Jester Frolic
美国
5个月 人在使用应用