评论 (492)

整体评分
2.6
每个评分等级的数量
  • 31% 的评分是 5 星
  • 12% 的评分是 4 星
  • 15% 的评分是 3 星
  • 15% 的评分是 2 星
  • 27% 的评分是 1 星
2023年1月23日

I don't understand what the new app accomplishes. I can no longer get unique download links for customers who need to re-download the program. What does this revision do?

Peak Performance Sports, LLC
美国
3年多 人在使用应用
Shopify已回复 2023年2月28日

Thank you for taking the time to write to us. App updates are meant to address bug fixes and performance increases. If your app is no longer working as expected, we ...

2023年1月19日

Honestly, this app worked beautifully from 2017 - 2022.
Then they updated it, now it takes forever to upload anything, Then near the end says upload failed, constantly crashes, doesn't deliver my files to the customers, and has me pulling my hair out in frustration. I am only now reviewing it because it worked fine before! Come on guys, please fix this! And don't say, oh its fine from our end. It ...

ATP Textures
澳大利亚
3年多 人在使用应用
Shopify已回复 2023年2月28日

Hey there, ATP Textures. Thank you for taking the time to leave us a review. I'm sorry to hear about the difficulties you've experienced with the app recently. We'd love to ...

2022年10月5日

There doesn't appear to be any way of automatically fulfilling digital pre-orders. I will soon have several hundred paid pre-orders, but the digital file will not be ready for another 2 weeks, and I don't want to have to go in and manually fulfill every single one by hand. I would happily pay for an app that added this functionality and worked 100% reliably! Also note that in the last year about ...

Tracks of the NYC Subway
美国
大约3年 人在使用应用
Shopify已回复 2022年11月1日

Thank you for taking the time to write your review and for letting us know how you feel that the Digital Downloads app could be improved. I can certainly see why being able ...

2021年3月11日

I have started using the app and the digital file that will be downloaded after purchase keeps getting deleted. It seems like it is doing this randomly. I finally had to take the products off line because I had customers telling me they didn't get their download and when I check the file is gone again.

Bubbakins Blanks
美国
接近3年 人在使用应用
Shopify已回复 2021年3月21日

Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. We'd be happy to take a closer look at this for you to see if we can ...

2021年7月4日

Good while it lasted. I'm on the Shopify lite plan and only needed it to sell PDFs on my website. Now it doesn't work at all - just sends customers to a "this shop doesn't a website page". I've had to manually send my products to customers via email now. Very seriously considering alternatives to Shopify if this isn't fixed.

MicahBuzan.com/Shop
美国
2年多 人在使用应用
Shopify已回复 2021年7月9日

Thank you for reaching out about this and for writing your review. The Digital Downloads app is still compatible with the Lite plan, although the error you've cited may still ...

2022年9月23日

This app use to work great but now it only sends downloads to a few people and I have to manually send to the rest. Support told me that they would try to fix the problem but to just keep sending manually for now. Im currently looking for a better app.

Blanks Galore
美国
2年多 人在使用应用
Shopify已回复 2022年10月10日

I am sorry to hear that you've had this issue with the Digital Downloads app and that you've not been able to find a solution after speaking with our support team. If the app ...

2022年3月10日

Really hoping this app will get some more features. The ability to upload multiple files, uploads different files per variant, these are my top 2 most desired features. The app works fine, it's just so limited.

Oxreen
美国
2年多 人在使用应用
Shopify已回复 2022年3月23日

Hey, there! Thanks so much for taking the time to leave your feedback and for providing these valuable suggestions. I can definitely understand how those abilities would be ...

编辑时间:2018年11月27日

Basic app. Mostly does what it says for free but has some significant drawbacks.

The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying ...

I Wool Knit
澳大利亚
2年多 人在使用应用
2015年10月28日

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

Feldenkrais Wa
澳大利亚
2年多 人在使用应用
编辑时间:2022年6月24日

i really loved this app before the update. Befoe the update you could add files to draft products now you have to make the listing live to add the digital files which defeats the purpose and makes thing difficult if your store is mainly all digital downloads becasue a customer might try to buy the product when there is no file attached. like why who thought that was a smart idea?now if you add ...

Danidigitalstudio
美国
2年多 人在使用应用
Shopify已回复 2022年7月17日

Thank you for taking the time and sharing this feedback with us. We understand that being able to attach files to draft products is important to you, and we'd be happy to ...